Celine
They sent me the wrong product and I…
They sent me the wrong product and I asked for a refund they never refunded my money, never heard from them again. In my opinion in this company is a scam.

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Celine
They sent me the wrong product and I asked for a refund they never refunded my money, never heard from them again. In my opinion in this company is a scam.
Margaret F.
After about a year of use one of our 3 trot puzzle feeder bowl began to have the "paint"/color on the side peel. The interior was fine. However I notified trot, provided photos and they promptly sent out a new one. They stood by their warranty. Thanks!
S T.
This thing is a wet mess at all times. Aesthetically pleasing, but a wet mess
Stanley S.
The quality of our Dog bowls and wood frame worked out amazingly.
CC
I place my order two weeks ago and have no shipping confirmation. I have sent multiple emails and received a response from an automated system telling me orders usually ship within one business day and zero information on where my order is. Now I am getting zero response from the company and still have no bowl. But yet, they have charged me for the order. Stay away!
Amanda E.
Great product, helped my puppy to slow down when he’s eating.
RICHARD B.
The product you provide is awesome. It has revolutionized our dogs meals, because she doesn’t eat so fast.The mat collects the spilled water and the height is perfect for her.
Janette H.
The bowl set does not work as advertised and customer service was responsive until late yesterday.