THOMAS
Great site
Great site. Terrific products. Better than advertised. Superb service.
Response from trotpets.comDec 30, 2024
Thank you! We really appreciate it! More exciting product launches coming soon...!

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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THOMAS
Great site. Terrific products. Better than advertised. Superb service.
Response from trotpets.comDec 30, 2024
Thank you! We really appreciate it! More exciting product launches coming soon...!
ChrisJ D.
Great Pet Bowls & Customer Service These pet bowls and stand are high quality and my dogs are enjoying the challenge of the slow feeder. I never thought my picky 14 year old Aussie would like it but she has eaten every meal without issues since we got her new bowl. Customer service was great, I thought i was ordering for the black friday sale but the system charged me full price. I contacted customer service and within 48 hours the refund for the difference was already posted on my credit card. Overall a great experience, I highly recommend these bowls to family and friends.
Response from trotpets.comDec 30, 2024
Thank you for your feedback. We really appreciate it!
Dorothy B.
Lack of customer support!!!
Response from trotpets.comDec 30, 2024
Please email [email protected] so we can better assist you.
Desiree N.
I have emailed and chatted about a defective set that I’ve received and I am not receiving any follow through on communication. I would like a phone call at this point as the messaging is not working. This should be so simple but is being made very difficult. So disappointing honestly.
Response from trotpets.comDec 30, 2024
Please email [email protected] so we can better assist you and fix the problem. Thank you!
Murrey L.
I can't get the company to contact me. Terrible customer service!!!
Response from trotpets.comDec 30, 2024
Please email [email protected] so we can assist you and fix the problem. Thank you!
Polly's P.
Shipping was quick, notification of process was on point. Quality of product exceeded expectations. Stainless steel interior so easy to clean. Grooves in bottom of bowl match raised bump on tray to keep from shifting. Silicone may comes off easily to run under water and clean up any mess. Love it!
Response from trotpets.comDec 30, 2024
So thrilled to hear you love the product! Thank you for your feedback! New product launches coming soon...!!
Steve
When I ordered the product your website did not say "USPS Post Office Box Not Allowed" From all indications you would send it by USPS. I had to track down the product through UPS facility. It was on the other side of town and they could not find it right away. You even printed the shipping label with the PO Box number.
Response from trotpets.comDec 30, 2024
Wonderful to hear! Thank you for your feedback!!!
Joel C.
When I first saw the price, I said woah, then after some research I had to give them a try. These bowls are my new favourite piece of furniture in my kitchen. The quality is amazing, shipping to Canada was super fast, less than a week. The size, the build, the fact they are dishwasher safe, I can’t find one thing I don’t like about them. Just buy these bowls, don’t think about looking else where.
Response from trotpets.comDec 30, 2024
So great to hear! We really appreciate the feedback. New product launches coming soon...!