customer
excellent product
excellent product! very high quality and well made! love these bowls for my pup! also great customer service .. yay!
Response from trotpets.comSep 22, 2025
Wonderful to hear! Hope your pup is happy!

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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customer
excellent product! very high quality and well made! love these bowls for my pup! also great customer service .. yay!
Response from trotpets.comSep 22, 2025
Wonderful to hear! Hope your pup is happy!
Anonymous in G.
UPDATE: Happy to report that trotpets will be delivering a replacement without me having to return the original item. Hopefully the replacement is delivered in great condition. The stand was damaged with one of the 4 legs broken off. When submitting a request for the return stating it was damaged, the return site clearly states that customers must pay their own return shipping. That's completely ridiculous when the item is delivered damaged. Hopefully they will take care of the return and the shipping of a replacement.
Response from trotpets.comSep 22, 2025
Please contact [email protected] for assistance!
R. J.
Loved the bowls and mats. Well made and perfect for Cooper (who is a messy drinker). But, when it arrived, it looked like a return that had not been cleaned up. Bowls were visibly used in need of washing and the mat had rings and spots on it as well. Sort of a bummer when paying that much for a premium set.
Response from trotpets.comSep 15, 2025
We are sorry to hear that! Please contact [email protected] so they can further assist you!
Pedro V.
After spending $150+ on your product, when I reached out for support I was met with awful customer service after receiving the wrong product. Could not be less happy with the ending result. (Update) I have reached out to customer service repeatedly and they just ghosted me, so this reply asking me to reach out to customer service after I already did and got ghosted is a great example of how bad this product and their customer service are.
Response from trotpets.comSep 15, 2025
Please try contacting [email protected] for additional support.
Lisa D.
Fast delivery, cute and modern . Easy set up
Response from trotpets.comSep 9, 2025
Glad you are pleased! Thank you for the feedback!
Tracy
I purchased the single slow feed bowl and mat hoping my puppy wouldn't be able to pick the bowl up and flip it. I placed it down in front of her and she immediately picked the bowl up off the magnetic mat and flip it.
Response from trotpets.comSep 8, 2025
Please contact [email protected] for support.
AnnMarie D.
Love the color quality and height! Going to order 2 more!
Response from trotpets.comSep 8, 2025
Great! We are so happy to hear you are pleased!
Kayli
The quality is amazing and its so easy to clean. The added movement makes the lick mat more interactive for my dog. Highly recommend purchasing for your pup.
Response from trotpets.comSep 8, 2025
Wonderful to hear! Thank you!