Andrea D.
Excelent
Excelent good excelent veri good
Response from trotpets.comDec 1, 2025
Great to hear! Thank you!

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Andrea D.
Excelent good excelent veri good
Response from trotpets.comDec 1, 2025
Great to hear! Thank you!
Mathias R.
Everything is very accessible and intuitive.
Response from trotpets.comNov 24, 2025
Thank you! We are glad you are happy with the product(s)!
Glacier’s M.
I have several Trot Pets products and continue to go back to them because of their high quality! They are durable, well designed and very stylish. The elevated bowl set is beautiful and I love that they are compatible with our new snack tray! I’m especially happy that they are magnetic. It’s so nice that they are machine washable, so we can sanitize them, too. We recommend Trot Pets products to everyone!
Response from trotpets.comNov 18, 2025
Wonderful to hear! Thank you so much for your feedback!
Jana
Missing item from my order. Zero response to emails or instagram messages. No phone number to be found to call them.
Response from trotpets.comNov 13, 2025
Please reach out to [email protected] and someone will get back to you!
RP
Excellent customer support! The was an initial glitch leading to non-delivery. It was corrected immediately upon notification, not to mention a discount and free delivery given because of the error. Very impressed.
Response from trotpets.comNov 12, 2025
Thank you for such a nice review! We are pleased you are happy!
Julie
Easy purchase and delivery. I went w the bigger bowl set in yellow. For a puppy they are a bit big but he will grow into them. He wasn’t sure about the slow feeder so he had to figure that out which is good.
Response from trotpets.comNov 11, 2025
Sometimes it takes a minute for them to figure out the slow feeder but the health benefits makes it worth it! Glad to hear you (and your pup) are happy!
Ekaterina F.
Love the design, functionality and style of our red and blue Trots, my dogs like it too))
Response from trotpets.comNov 11, 2025
Fantastic! We are so glad to hear that!
Robin
I think that the slow feeder bowls are a quality product, however, when I placed my first order they sent the wrong size lid (medium when I ordered a large) and they did not include the magnet to keep the bowl in place, so I emailed customer service. I've still yet to hear back from them at all. I also find their "customer policies" as posted on their website very negative and one sided. Returns with this company are more difficult than your average company and I don't think I should have to go through all of that when they sent me the wrong lid. I'm still waiting. . . . I have emailed customer service, twice, and still no response and there is NO phone number to reach anyone at this company. I will not be purchasing anything further from them as service has been nonexistent. There is literally no way to get a hold of them to get their error fixed!!!
Response from trotpets.comOct 28, 2025
Please make sure you contact [email protected] if you haven't already.