TRIPOMATEReviews of tripomate.com

time westing website doesn't work properly, phone number doesn't exist, website help send you a message there is no one here to talk to

Stay away from this dodgy operator, not sure how it made it to sky scanner. Bought 3 tickets through through "TRIPOMATE" after a serach in sky scanner showed them up. They informed they couldn't deliver the tickets at the advertised price. It took over a month to get a refund and we still got charged $225 dollars. The explanation from TRIPOMATE: "In consideration to your question about 225 NZD charge, it is Service fee per ticket. Since you had 2 adults and 1 Infant ticket totalling 3 tickets. ​ The admin charge of $75.50 NZD is applicable for Following services: Reservation and Passport Details Processing Cancelation for each ticket Refund Processing for each ticket So a Total of $75.50 NZD per ticket remains as admins fee for above tickets in total 3 tickets and hence collective charge of 225 NZD approximately. " Totally unacceptable, you can't charge for a service you didn't deliver. The booking never happened, no changes, cancellations or details had to be added since they COULDN'T PROVIDE THE FLIGHTS AT THE ADVERTISED PRICE. Steer away and save yourself the grief. Still chasing my rights with them.

I made a booking a few hours ago, and the payment is showing in my bank transactions but I have not received any confirmation email or a booking number yet.

I booked a ticket and have not received any confirmation and my money has been deducted too now m stuck with this uncertainty. Please help me or contact me if tripomate is viewing my messages

Booked a flight today and haven't recieved e-ticket yet. It's already 6 hours now. Has anyone experienced this? How much time does it take? Making me nervous now.

Purchased flights, didnt receive any receipts of transactions or payments. Received an email saying flights are on hold and further information is required to complete the booking while any price differences between now and then will need to be paid, as well as saying there was no baggage included when at the time of purchase it said baggage was included. This is super illegal and the whole business model is designed to trip people up. Check other people's 1 star reviews for similar experiences! Not worth it, just fork out a little bit more and go with a legit agency for the peace of mind. Be weary of the influx of positive reviews coming recently as they are potentially paid and fake

They have scammed me $698 for nothing. I didn’t book any flights with them or anything…nothing at all yet I woke the next morning to money deducted from my account from them. They haven’t replied to any of my emails or calls, so now we are on the way to their office and pursuing legal action. I can’t stress this enough. They are a scam and please no one book with them! It’s hell.

Buggy website and worried I have been scammed. Have not received an E-ticket after paying $2500... Very concerning... Getting ready to contact the authorities if they do not respond with prompt reassurance that my flight plans are actually booked and in safe hands