TRIPOMATE“ Our vision is to make travel simple, accessible and affordable for everyone.” “We help you figure out where you can fly within your budget.”
TRIPOMATE (tripomate.com) has 91 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Activities & Tours · New York, New York
Excellent
Activities & Tours · New Rochelle, New York
Excellent
Activities & Tours · New York, New York
Excellent
Activities & Tours · New York, New York
Excellent
Showing 7 reviews with 3 stars · Clear filters
Arohi
Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.
Alex
Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.
Shubham
I booked a ticket and have not received any confirmation and my money has been deducted too now m stuck with this uncertainty. Please help me or contact me if tripomate is viewing my messages
Gitesh S.
Booked a flight today and haven't recieved e-ticket yet. It's already 6 hours now. Has anyone experienced this? How much time does it take? Making me nervous now.
Ranura A.
They are a legitimate company. I just got a ticket from them. But they need to improve a lot in their delivery time and customer service. I see many bad reviews here but thought I will share mine to help the company as I did get my ticket but with a hassle of course ! I found them to be responsive on support at tripomate.com.
customer
No waorry about fraud, it is a real company. I bought a ticket, good discunt, but they are too bad in resppnding the email and sending the e-ticket, and basically the phone number is nothing more than an answering machine.
Colin S.
Tripomate is a legitimate travel agent, but with poor customer service. They fulfilled our ticket purchase and emailed us a e-ticket confirmation within 24 hours, but they didn't reply to follow up emails after requesting additional documents to verify the credit card purchase, causing needless worry for us. And their phone number for customer support just goes to voicemail. But, they did offer the lowest price for our ticket and in the end, they did fulfill our order. Don't be scared by all the negative reviews calling them a scam. They are not a scam, but they do need to improve their customer service!