Sherry T.
I didn't even want to give them one…
I didn't even want to give them one star. They are an absolute scam! Too bad I didn't realize it until I hit pay. I have gotten most of my money back but I want it all. I have contacted NZ Police, UA and multiple other government agencies to help remove this vile company. If you are in New Zealand and they've scammed you start making reports with everyone let's get the shutdown and locked up!
Response from TRIPOMATEFeb 11, 2021
" I have gotten most of my money back but I want it all " Ms. Sherry here thinks that a Travel Agent should be in her service for FREE. She agreed and AUTHORISED all cancelation Charges and Refund processing fee, after which a net Applicable Refund was provided to her. Yet she is maligning a Travel Agents reputation and thinks threatening us Legal actions makes her feel like the BOSS. Her ignorance and BULLYING behaviour should be condemned and spoken for. Her commitments and word carry little meaning and weight, she should understand that a travel agent is well within the rights to charge her for the services provided. Booking, Cancelations and Customer support via EMAIL, CHAT and 20 Phone Calls, with her, she thinks our Time and effort has no COST to it.




