Cindy
Poor management
Poor management, communication, and poor customer service. At one point we were without hot water for two weeks very little to no communication with tricon after multiple phone calls and emails. They had no decent to reimburse me for my extremely high water bill due to their lack of urgency to fix the water heater after multiple notifications. They are THIEVES! They said all the costs were the tenants responsibility and the only reason I am giving one star cause I am forced to do so but ZERO stars is what I am giving them. Horrible!!!
Response from TriconMay 22, 2026
We are sorry to hear about your experience and understand how difficult it can be when maintenance issues impact essential services like hot water. We expect all service requests to be handled in a timely manner and with clear communication throughout the process. We also recognize your concerns regarding billing and reimbursement and understand how frustrating these situations can be when expectations are not met. Feedback like yours is taken seriously and shared with the appropriate teams as part of our ongoing efforts to improve responsiveness and service quality. We appreciate you taking the time to share your feedback.


