Why Rent with Tricon? 1. Professionally managed homes: Enjoy the convenience of living in a home supported by dedicated local teams and technology-enabled resident tools. 2. Responsive maintenance support: Maintenance requests are completed by in-house professionals. You can submit and track maintenance requests anytime through the Tricon Resident App. 3. Pathways to homeownership: Through Tricon’s exclusive Vantage program, residents have access to credit-building resources, financial wellness workshops, emergency assistance, and access to pathways to homeownership programs. 4. Clear resident commitments: The industry-leading Tricon Resident Bill of Rights outlines our commitments to housing stability, fee transparency, fair notice, respectful treatment, and resident support.
Tricon (triconhomes.com) has 273 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
triconhomes.com
Website
triconhomes.com
Category
Real Estate
Location
Tustin, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Be aware when making payments, they no longer take you to another page to verify payment. Now with one push, it automatically sends the payment. So if you pushed the button and perhaps it sends it to another account or the not fully funded yet, they will charge you an extra $50 dollars. Anyway these crooks can beat you out of money, they will. Will NEVER in my life rent from these people again. CROOKS CROOKS CROOKS
Response from TriconMay 22, 2026
We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Our payment system is designed to process transactions immediately once a payment is submitted, and we encourage all customers to carefully review payment details before confirming.
The additional fee mentioned is associated with failed or late payments, which is outlined in the rental agreement. That said, we never want any customer to feel misled or unheard.
We appreciate your feedback regarding the payment flow and will share it with our team as we continue improving the customer experience. If you would like us to review your specific situation further, please contact our support team directly so we can look into the details with you.
MH
M H.
This company runs like a dictatorship
This company runs like a dictatorship. First they tell you to apply immediately because promotions will expire in one day and then the California process team gives you only 2 days to send personal sensitive information. This company is transparent that “money” is more important than people/families. I also found some disturbing building violations inside some of their homes and will be reporting. You can tell the flooring and underneath is cheap first and second floors. Fencing was cheap finding some wood boards broken newly installed. What a shame to bring this type of community to Charlotte.
Response from TriconMay 22, 2026
We’re sorry to hear that your experience left you feeling frustrated and disappointed. Our application timelines and promotional deadlines are intended to provide a fair and efficient process for all applicants, but we understand that the requested timeframe may not work for everyone.
We also take concerns regarding home quality and community standards very seriously. Any reports related to construction issues, safety concerns, or maintenance items are reviewed thoroughly by our team and appropriate vendors. We appreciate feedback that helps us improve both our homes and the resident experience.
Our goal is always to provide quality housing and professional service to every resident and applicant. We regret that your impression of our community did not reflect that commitment, and we encourage you to reach out directly if there are specific issues you would like formally reviewed.
LH
Latoya H.
.I would strongly caution anyone…
.I would strongly caution anyone considering renting from Tricon Residential. I entered into an early termination and relocation agreement with the company. I complied with the agreement, fully moved out of the home, and left the property clean and empty. I also documented the condition of the home with photos and videos when I vacated.
After I moved out, the company began making claims that were not true, including allegations that animals had been in the home and later claiming that someone was still living there after I had vacated. Both of these claims were incorrect. I responded and tried to resolve the situation but received little communication.
Months later, the company refused to honor the relocation agreement and then allowed a collection account of about $30,000 to appear on my credit. This has caused serious financial harm even though I complied with the agreement and the matter had already been addressed previously.
My experience has been extremely frustrating and I would encourage potential renters to research carefully before signing a lease.
Response from TriconMay 22, 2026
We take concerns like these seriously and strive to handle all lease transitions, account matters, and resident communications professionally and in accordance with the terms of our agreements. At this time, we are unable to locate a record that matches the information provided in this review.
Because this review includes claims related to a private account and financial matters, we encourage the reviewer to contact our Resident Support team directly at [email protected] with their full name, property address, and supporting documentation so the matter can be reviewed thoroughly. We are committed to investigating concerns fairly and working toward appropriate resolutions when possible.
DA
Daniel
Seamless move-in process and…
Seamless move-in process and maintenance completed right away.
Response from TriconMay 22, 2026
Thank you for sharing your experience! We are glad to hear your move-in process was seamless and that our maintenance team was able to address your needs promptly. We appreciate you choosing Tricon and hope you continue enjoying your home.
CO
Colton
This is the worst management company of…
This is the worst management company of all time. We were expected to fork over first month's rent and a security deposit 72 hours after being accepted or we would lose the rental property. 3 days before move in, we get notified that the basement is flooded and we are unable to move in. When asking for a refund, the communication was absolutely abysmal. We asked for updates constantly and kept getting the same answer. Some idiot from one department would reach out to another idiot in a different department. After two full weeks of us asking where our check was, they sent it to some random address. We clearly stated one address in our email for return and they still found a way to mess it up. Never ever get involved with these bozos ever.
Response from TriconMay 22, 2026
We are sorry to hear about your experience and understand how frustrating and disappointing this situation must have been, especially so close to your scheduled move-in date. While unforeseen maintenance issues can occasionally arise, we recognize the importance of clear communication and timely updates throughout the process.
We also regret the delays and confusion surrounding the refund process and understand your frustration regarding the mailing issue. Feedback like yours is important and helps identify areas where we need to improve coordination and communication between teams.
We appreciate you taking the time to share your experience and apologize that this situation did not meet your expectations.
NM
Nadezhda M.
$1,000 “goodwill credit” after months of harassment does not erase systemic abuse
Tricon Residential is not merely disorganized — their practices are predatory.
Our eviction case in Osceola County, Florida was voluntarily dismissed, and on Jan 5, 2026 Tricon’s own attorney confirmed our balance was $0.00 in writing.
Less than 24 hours later, Tricon issued a fraudulent 3-day notice demanding $9,472.19, while ignoring thousands already paid (including funds in the court registry). They continued billing for disabled “Smart Home” services, demanded legal fees for a dismissed case, and blocked our resident portal for months — making payment intentionally difficult.
Only after state complaints were filed and negative reviews gained visibility did Tricon suddenly admit “system errors” and apply a $1,000 “goodwill credit.”
Let’s be clear:
This was not goodwill.
This was damage control.
That $1,000 appeared only after Attorney General and FDACS complaints were opened and Google reviews exposed their accounting fraud. It does not cover medical bills, does not undo months of harassment, and does not compensate for the documented psychiatric emergency their actions triggered in our family.
Their pattern is consistent:
inflate balances → restrict payment access → issue notices → apply pressure → offer small credits once exposed.
Emails were ignored for months. Action happened only when the situation became public.
This is not a glitch. This is systemic.
Multiple Florida agencies are now involved. All documentation is preserved.
If you rent from Tricon: save every receipt, screenshot everything, and never rely on their ledger.
Human lives are not line items.
Proceed with extreme caution.
Response from TriconMay 22, 2026
We take all resident concerns seriously and strive to handle account matters in accordance with applicable policies, lease agreements, and legal requirements. Because this review references specific legal and financial allegations, we are unable to discuss or verify account details in a public forum.
When concerns are raised, they are reviewed by the appropriate internal teams and, when applicable, through formal legal or regulatory processes. We remain committed to addressing matters through the proper channels and maintaining professional communication throughout the process.
TM
T M.
I thought things would improve once Tricon took over from Pathlight... I was wrong
I thought things would improve once Tricon took over from Pathlight Property Management. At first, it really felt like it because issues I had been dealing with through Pathlight for a few years were finally being addressed. My opinion of that has changed now and I realize they don't care any more about their tenants than Pathlight did.
I’ve been without a working refrigerator since last Wednesday. It’s Thursday of the following week and I’m still without. All of my perishables have had to be thrown out and everyone knows groceries are not cheap – especially items like meats that you would normally freeze because you aren’t planning to cook them right away. The good thing is that I didn’t just go to the grocery store and stock up on much, but I’m estimating that between what I had in the freezer and then the milk, eggs, etc. that I had in the fridge, I threw out at least $300 worth of food in total. Could have been much worse.
Because of the inconvenience of not having a way to refrigerate items, I didn’t purchase new groceries because I had no way to preserve them. I’m a single mom who works very hard for every penny I earn, and I’m proud to say I do it without help, but I wasn’t prepared for a situation like this. I’ve been forced to order out for most meals that I would normally prepare at home, so I’m spending money that I did not plan to spend. Yes, everyone has pantry items, but even something as simple as macaroni and cheese requires milk and butter. Other than tuna in a can, protein needs to be refrigerated, so there’s that.
Tricon has been horrible about communicating to me the status of my maintenance request. I’ve called and emailed multiple times, but with not a single acknowledgement of my emails, and no return phone calls until within the past couple of days. Remember – I reported the fridge last Thursday early morning, a maintenance tech came out Thursday and confirmed it was not repairable and that a new one needed to be ordered. I assumed I would at least get an update that the refrigerator was ordered. Nothing at all until I finally called the maintenance tech back on Monday and he informed me the new fridge was being delivered Wednesday. I should not have had to reach out to him… he’s a vendor Tricon hired to look at the issue, but he was kind enough to take my call. Tricon should have communicated that to me. So, Wednesday, the fridge showed up. They were not able to install it due to copper plumbing, so the old one is still connected – not working, and the new one is sitting in my garage. Supposedly, someone is coming out today to address the plumbing issue and install the new one, but I don’t believe anything any longer until it happens.
I contacted who I was informed to, Tommie Moten, who apparently handles concession requests and he informed me that Tricon would not help me with any costs of the food I lost, meals I’ve had to buy because of their faulty equipment, and there was nothing he was willing to do to compensate me. His exact response was "Tricon did our part – it’s not our fault that the refrigerator took so long to be delivered”… which still isn’t installed. How can Tricon feel absolutely no moral or ethical responsibility to me as a very loyal and responsible tenant who has never been late or missed a rent payment? Rent is NOT cheap. I’m not asking for free rent – I’m asking for a little bit of a discount due to the extra costs I’ve had to incur due to the inconvenience. Once the new fridge is installed, I will need to replace all of the food items that were spoiled and I had to throw out. The longer I’m without a fridge, the more costly it is for me.
Fortunately, I have an attorney and I am confident that he will not agree that Tricon bears no responsibility in this situation.
Response from TriconMay 22, 2026
We’re sorry to hear about your experience and understand how disruptive and frustrating an extended appliance issue can be, especially when it affects daily routines and household expenses. We recognize the importance of timely maintenance service and consistent communication throughout the repair and replacement process.
While appliance replacements and installations can occasionally experience delays due to parts, delivery scheduling, or installation requirements, we understand your concerns regarding the level of communication you received during this situation. Feedback like yours is valuable and will be shared with the appropriate teams as we continue working to improve the resident experience.
VW
Vloggin’ With The T.
They want to charge fees for rent when…
They want to charge fees for rent when they keep sending people to fix my bathroom for over 8 weeks I have had a work order open since 11/28/2025!! It’s now February!! My kids and I have to shower at the gym! Clearly they don’t know the Michigan law! But Michiganders have renters rights!!fix my bathroom and remove my fees! Worse freaking property management company ever!! Do not rent from them! Still no operating bathtub or shower in my home!
Response from TriconMay 22, 2026
We are sorry to hear about your experience and understand how frustrating and disruptive an extended bathroom repair would be for any household. Our goal is always to address maintenance concerns as quickly and thoroughly as possible, though some repairs may require multiple visits, vendor coordination, or additional parts to complete properly.
We also understand your concerns regarding communication and fees during this process. Feedback like yours is important and helps us identify opportunities to improve both service response times and the overall resident experience.
We appreciate you taking the time to share your concerns.