TriconReviews of triconhomes.com

worst property management company, Living here meant dealing with extended appliance failures while still being charged full rent. I went over a month without a functional freezer, Dish washer, dealing with molding and leave with animals at the addicts. recently i lost a significant amount of food, and had to spend extra money eating out because repairs were delayed and repeatedly misdiagnosed. Even after the freezer was confirmed to be nonfunctional and replaced, there was no consideration for reimbursement or rent credit. Communication and follow-through were poor, and issues required repeated escalation. I would advise future renters to document everything carefully. They don't want you to have outside rentals insurance while you pay every month is not going to cover you for nothing - i have had multiple water leaking from the restroom, roof leaking , unworking appliance for month, Hurricane damage my computer. all of these were not covered by their policy. Very Frustrating and exhausting experience here.

I am a senior citizen 67. I moved on 2022 Under HOME PARTNERS. JAN 2024 . TRICON TOOK OVER(i immediatley checked reviews and BECAME CONCERNED AT THE RATINGS I SAW). I also worked my solo salon biz established 2014 so that income supplemtrd by social security. Credit was great 2022 allowing me to get approved and move into this lovely home. Aug 2024 I began to experience decline in appts due to economic decline impacting my client base thus affecting my income that supplemented my overall home and business expenses. I was diagnosed with MEDIUM TO SEVERE DEPRESSION..under doctors care. The stress from overall expenses crippled me. A family member came to assist me. Shes a senior citizen as well. I tried doing other work ie Uber but I was not well mentally..anxiety of driving people and even tried food deliveries exasperated the situation. Had to give up my Solo Salon already with a balance due to inability to keep my business afloat. Heres whats happened regarding rent payments: November got behind: they added additional lawyers fees. I paid using ALL of my social security. 5 days kayer December was due December got behibd(my biz still not enough appts to recover ..sp same scenario as November..but used ky social security along with my famiky member paying 1/2..but yet again lawyers fees added Now it January..deadline is 27th..but my social security doesnt hit 4th Wednesday of the month which is the 28th...I just need (1) day! ..I asked for (1) day. They refuse! NOTE: THE ADDITIONAL LAWYERS FEES November I paid, then they sent statement and there was a credit? I called they said they never sent to lawyer! SO I STRUGGLED im my depression to use all my socials security Same thing for DECEMBER!! and now for JANUARY The state if our country trickles down..NO COMPASSION..they say they try to wirk with you..BUT THATS A LIE..the last call I had..inasked the name of the rep..THEY HUNG UP ON ME! All I need is (1) Day!! With my family member who works abd has helped me in my recovery of mental illness..contributes so that once January paid..well be caught up. I REFUSE TO BE BULLIED..I will fight(call LEGAL AIDE, CALL LOCAL T..V. as well because..WE ARE IN DIFFICULT times just like during the pandemic... HOMELESSNESS IS CONTINUING TO RISE..this feels like being PUNISHED for being a regular citizen. THESE BiG COMPANIES think they can get away with it..they ok taking ur money..pay rent on time. BUT NO RESPECT OR ACCOMDATION IF A HUMAN BEING FALLS ON HARD TIMES BEWARE OF TRICON..That "CON" definetly shows in their actions!

We've been here for 3 months and have been lied to time and time again. Our walk-thru inspector told us that any work orders within the first 30 days needed to be sent to him by text message. We have screenshots of messages we sent to him about our freezer not working. he kept telling us a 3rd party would come and no one came. The freezer has stopped working 3 different times and each time we lost meat and vegetables, items that we worked hard for just to buy. 2 of the cabinets were caving in when we moved in, we were told that maintenance would come and fix it, never happened. Both water faucets outside are cracked and do not work properly, the operations manager said that maintenance would come, and he did, but he didn't even go outside to look at them, he said he'd put in a work order and still to this day no one has come. Our dryer stopped working, maintenance came and ordered a new timer, when it came in, he came back and refused to put shoe covers over his muddy boots, I gave him 2 plastic grocery bags and he was too lazy to put them on, tracked mud all over from the front door to the laundry room. He looked at the freezer and said it looks like the filter has been out for some time, then he said since it's been over the 30 days mark we would have to replace it, I told told him that we will not be purchasing it because we've been reporting the freezer not working SINCE WE'VE MOVED IN. He replaced the timer and there was one little screw that needed to be put back to hold the timer in place and advised him to do it and he said it wasn't necessary. After that, he noticed that he lost the little stem that help hold the knob to select the dryer setting, which meant we had to wait another week to use the dryer. Smh. He asked me if I had any plyers, I gave them to him and while he was showing me how to use the plyers to turn the timer stem in order to use the dryer until the new knob and stem arrived, the freakin timer fell out of place BECAUSE OF THE FREAKIN SCREW THAT I TRIED TELLING HIM TO PUT BACK IN PLACE. After all of that, he left and said that he'd be back when the knob arrived. Still to this day 3 weeks later, no one has been back. This is insane because each time I've called, no one can seem to find any work orders, or the phone representative would say that there's an error or glitch in the system, but the one part of the system that takes the monthly rent payment ALWAYS seems to WORK. This is insane.

The absolute worst group ever. They don't get back to you on anything. Stay away from them

Terrible rental company, almost as bad as Invitation Homes-can get their shit together, charges fees illegally and uses the WORST utility company in Conservice

They are scammers I knew it was too good to be true they rent out the homes then once your in they become evil. Lies after lies will say they never received your payment then try to evict you after day 5 of so called no payment when you paid on time they are crooks

Tricon has been a horrible rental company to deal with! We have been in the same home for almost 5 years now and in the beginning it wasn't bad. The past year has been constant issues and little to no responsiveness from Tricon. Our home has significant mold and mildew damage, old pipes and electrical that is a fire hazard and plumbers have told us all plumbing needs to be replaced. Tricon often waits weeks to a month to send a professional out, once resulting in a $2,000 water bill from a leaking pipe. We then were told to send them the bill and someone would get back to us. The bill was never paid by Tricon, our water was shut off and Tricon then said WE had to pay the bill then submit for reimbursement. I would call almost daily and waited 3 weeks for a response from Tricon about the plumbing issues. Most recently, one of our 2 bathrooms had to be completely ripped out and replaced due to mold and water damage, a few days after it was completed, we had another leak. The plumber they sent out said that the bathroom "remodel" was not done appropriately and the entire plumbing job needed to be re done, AGAIN. At this point I was done and threatened legal action against Tricon. Tricon offered to let us out of our lease because the house is honestly not livable. We agreed and then not even 3 weeks later, the house is listed for rent (while we are still in it and know there are significant issues). The house is NOT livable and is not up to code in many different ways. Tricon has failed to do their job and protect their tenants. We are also charged a "smart home" fee, the "smart home" features are a keypad on the front door and a thermostat that can be controlled from an app (that never works). I would not recommend any Tricon home to anyone, and especially not the home they own in Optimist Park, Charlotte, NC. Marketing this home as "this well-maintained home offers a high standard of rental living, supported by a team that puts residents first" is false advertising and a scam to renters and tenants.

If I could give them a negative star rating I would they are a neighboring property and they have the most inconsiderate contractors they drive through your property without permission tear it up, they're at least blowing at my property right now in the dark I mean pitch dark disturbing the neighborhood in the relaxing of the evening people don't want to hear that after work. Work should be completed that is disruptive in the daytime when people are awake or at work. It's too bad I don't see where you can upload pictures because I have them and a video