Why Rent with Tricon? 1. Professionally managed homes: Enjoy the convenience of living in a home supported by dedicated local teams and technology-enabled resident tools. 2. Responsive maintenance support: Maintenance requests are completed by in-house professionals. You can submit and track maintenance requests anytime through the Tricon Resident App. 3. Pathways to homeownership: Through Tricon’s exclusive Vantage program, residents have access to credit-building resources, financial wellness workshops, emergency assistance, and access to pathways to homeownership programs. 4. Clear resident commitments: The industry-leading Tricon Resident Bill of Rights outlines our commitments to housing stability, fee transparency, fair notice, respectful treatment, and resident support.
Tricon (triconhomes.com) has 273 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
triconhomes.com
Website
triconhomes.com
Category
Real Estate
Location
Tustin, California
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Don’t rent from this company!!!!! At all, run don’t use them, they don’t care about your safety!! I called to report an issue and when I told the lady that we would not rent from them she laughed!!!! She didn’t even know why….. the reason why is we went to look at a house only to find it not secure!!!! Multiple windows unlocked, back door unlocked and a blanket in one of the closets like someone had been sleeping there……RUN!!!!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about your concerns during your prior experience and understand how unsettling that situation must have felt.
While this reflects a past visit, safety and proper home readiness are very important to us. We take reports like this seriously and expect all properties to be secured and presented appropriately during showings. Your comments have been noted and shared with the appropriate teams for review as part of our ongoing efforts to improve processes and oversight.
BR
Barbie R.
So far, so crappy!
So far, so crappy! Been with this management
company less than a month and already got an eviction notice! No one called, texted, or e-mailed us that there was a problem with our payment, but then the company had to pay a process server to deliver, then realized that they messed up and still haven't fixed several issues with payments and then are trying to charge me late fee's and other fees for stuff I don't have. They never communicate well and customer service, although very nice, doesn't have a clue!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about the frustration you experienced early in your tenancy, particularly regarding payment concerns, communication, and related fees.
While this reflects a past issue, we understand how important clear communication and accurate account handling are from the start of a lease. We expect billing matters to be handled transparently and in accordance with lease terms, and we regret any confusion you experienced at the time.
Your comments have been noted and shared with the appropriate teams as part of our continued efforts to improve communication and resident support.
MD
Melissa D.
HORRIBLE Company!
HORRIBLE Company!! Stay far from Tricon. They took over management from Pathlight property management but are just as horrible. They charge so many extra fees over my original rent. It’s ridiculous!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
While this reflects a past concern, we understand how important clear and transparent billing is for residents. Tricon strives to ensure all fees are clearly outlined in lease agreements and communicated appropriately. We regret any confusion or frustration you experienced at the time.
Your comments have been noted and shared with the appropriate teams as part of our ongoing efforts to improve communication and the resident experience.
VR
Vronkie
Preditory company... BEWARE!
I give no stars, but had to give at least one to share my experience,
My residence was transferred to this property management company. I was to be on a month-to-month lease with a rental payment of $2,150.00, up from $2,095.00 to begin February 1, 2025. with my previous rental company Pathlight Properties, LLC. My rented residence was transferred to Tricon without informing me the resident by email, letter or phone, I simply went on the Pathlight website January 27th 2025, to pay my rent and was directed to Tricon who could not be reached by phone or through their website, because the transfer required a PIN from TRICON, who could not be reached. Eventually spoke with someone who walked me through making a payment, which they would not process.
Every step of the transition of management companies has been a complete nightmare, From TRICON's dismissive and extremely rude customer service reps to difficult to navigate websites and rejected full payments. Because they unilaterally decided despite my providing them with emails confirming the month-to-month payment amount agreement with Pathlight, and their eventual welcome email, that stated all terms of my agreement with Pathlight would remain intact, that my rent effectively immediately would be $2,600.00 if I did not sign a lease with them right now! and just as an added bonus gave me added fees. a $5.00 lease transfer fee, mind you I had nothing to do with the management companies decision... a $14.05 month-to-month lease fee, and a $104.75 late fee AFTER they rejected my payment because this lease, just demanded of me was not signed, or for what ever reason who ever answers the phone or email wants to give me.
They know I cannot move my family out on the street, I don't have the money to hire a lawyer to have my rights respected and the prior agreement with the other property management company honored.
I did not want to sign a lease, I planned to move out in July due to financial issue, and could not move out sooner because my children are not out of school for the Summer until June 2025.... but was forced to by Tricon, stating that they would only honor the $2,150.00 if I signed a 12 month lease. Which I had to do. Their favorite phrase by phone is that is not my department, then they transfer you into a void... I waited the 2 hours and 33 minutes on hold only to have the call drop, called back, told them that the number they transferred me to never responded and how long I remained on hold... dead silence, then a rude, do you want me to transfer you back into the que. and an immediate transfer back into the void, it took 3 days of calling back and stating my concerns, (my rent is due, until I sign a lease, the web site wont let me sign in, and I need to know how to proceed)
Then around the 10th of the month, someone from TRICON starts emailing me basically to strong arm me into signing a lease, the lease is processed on 2/15/25 and NOW I can resubmit payment through their website, but they will only allow me to pay with all the non-sense fees.
TRICON has presented itself as a predatory company, with no regard for its tenants, lacking honor and integrity. I am not dealing with them because I elected to, and given a choice other than sign with us or deal with a period of homelessness, I would not, as I look forward to more unpleasantries with their service over the next 12 months, rest assured, I will be prepared to depart this turmoil at the end of my lease on January 5th 2026... Incase your not looking at dates in this review... Lease was processed on 2/15/2025 and ends January 5th 2026.... (my Pathlight lease expired on 2/2025) the math is not mathing... odd date, to force another lease, but I will be prepared. An honorable property management company does not have to manipulate tenants to retain them, keep that in mind should you willingly elect to lease from them.
TRICON also limits your ability to review them on their website, controlling the narrative, would an honest company do that?
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about the challenges you experienced during the transition between property management systems and the concerns you raised regarding communication, billing, and lease processes.
While this reflects a past situation, we understand how important clear communication, transparent billing, and a smooth transition process are for residents. Tricon has established procedures to support account transitions and lease-related inquiries, and we regret any confusion or frustration you experienced at the time.
We also want to clarify that residents are not restricted from sharing feedback, and we take all reviews seriously as part of our ongoing efforts to improve our processes and resident experience. Your comments have been noted and shared with the appropriate teams for review.
TM
Tammy M.
If I could give zero starts I would
If I could give zero starts I would - this has been the absolutely worst company we have ever had to deal with - from issues day one with repairs that were promised - roof leaks, mold, pool unusable and HOA after HOA violations caused by their lack of care. But try withholding the rent for lack repair and they will start eviction without a care for their tenant's health or safety. Dead beat company - STAY FAR FROM THEIR PROPERTIES!!!!!!!!!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about your experience and the concerns you’ve described regarding maintenance and HOA-related issues during your tenancy.
While this reflects a past situation, we understand how frustrating it can be when repair timelines and property conditions do not meet expectations. Tricon is committed to addressing maintenance requests and working to resolve issues in accordance with lease terms and applicable procedures.
Your comments have been noted and shared with the appropriate teams as part of our continued efforts to improve service, communication, and resident experience.
SM
Shaterra M.
Terrible, Horrible and Awful
I’ve been living in this home for 11 years and I’ve never heard that it’s the tenants responsibility to paint the entire house and for the rent that they’re asking for this is truly ridiculous because if we have to paint we need the DEED so we can paint it the color we want, but according to the lease we have to let them know if we want too but WHY IF WE HAVE TO PAINT OURSELVES? Make it make sense because it’s NOT MAKING ANY!! We almost burned up here from them sending someone out to fix the breaker box who evidently didn’t know what he was doing a few years back. They constantly send contractors out who don’t know anything they just hire people who can’t even read a tape measure or do anything for that matter. Some issues that we’ve reported still haven’t been fixed properly just a shabby, pathetic, awful, horrible service. They redid the kitchen cabinets by painting over them and the countertops, the drawers still get stuck, wheels falling off! I mentioned that it’s mold and all they did was come out and painted over it SO SAD!! The master bathroom shower keeps pealing and all they do is send someone out to paint over it I’ve had this done at least 3 times within a couple of year’s. Just told them about the master bathroom cabinet and they just placed a wood piece of wood under it and nailed it down like that fixed it. They came out to do the foundation and it still has cracks on the patio and in the inside and the paint don’t even match. The stove went out a few years ago and they came and out and replaced it with a easy baker oven instead of the same size that they took out! I can’t even prepare holiday meals in it because it’s so SMALL! We tried to get Stanley Steamer to come out to do the air ducts but they stated that Tricon had to do it bad mistake! They came out and did the air ducts and it’s still dusty! We asked for window screens and they still don’t fit. The patio door is a sliding door and it’s HORRIBLE but they said they can’t find any when in fact Home Depot and Lowe’s still carry them I guess we have to do that too! I have a whole lot to say but it may become a novel. They replaced the carpet for the entire house a couple years ago and it’s not even it look like it’s coming from the base of the wall. This is my 3rd review about them and their ridiculous, terrible, and awful landlord capabilities for those of us who’ve been living in their homes for over at least 5 years.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about the long-standing maintenance concerns you’ve experienced and the frustration you’ve described regarding repairs, contractor work, and communication over the years.
While this reflects an extended period of past service, we understand how important it is for maintenance issues to be addressed properly, safely, and in a lasting way. Ongoing repair quality, clear communication, and timely resolution are priorities for Tricon, and we regret that your experience has not reflected that standard.
Your comments have been noted and will be shared with the appropriate teams for review as part of our continued efforts to improve maintenance practices and resident support.
EM
Elizabeth M.
The Company does not care about its…
The Company does not care about its tenants. Repairs are subpar, rent after first year is increased by $504 by smuggling it in the fine print. Bully you into a longer lease. One day late fee is upward of $138- Horrible company.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about your experience and the concerns you’ve raised regarding maintenance, lease renewal terms, and fees.
While this reflects a past situation, we understand how important clear communication, transparent pricing, and reliable service are for residents. Tricon aims to ensure all lease terms and applicable fees are clearly outlined, and we regret any frustration or confusion you experienced at the time.
Your comments have been noted and shared with the appropriate teams as part of our ongoing efforts to improve communication and the resident experience.
DK
Daniel K.
They will scam you
They will scam you, ghost you, and in the end they will not be satisfied with robbing you of all your deposit. They will want even more.
Response from TriconMay 22, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations regarding move-out and deposit reconciliation.
We understand how important clarity and timely communication are during the end-of-lease process, including any charges or deductions. While this review reflects an earlier experience, we remain committed to reviewing concerns through the appropriate channels and ensuring processes are handled in accordance with lease terms and applicable policies.