TriconReviews of triconhomes.com

Your customer service is excellent. We have recieved prompt service anytime we have needed it.

Johnny Waters gets us right every time he comes out and he is very accommodating. The only tech that my my is comfortable with.

I wish I could give this company a zero. I’ve been with them for 5 years but the last 2 years has been horrible. They will over charge you and then blame you. Do not rent from this company. I can’t wait until my lease is up. They tell you they understand but that just part of their company line to make you feel better but they really don’t care

We been a residence of Tricon for the last year and it’s been the worst experience of a lifetime. We cannot wait to get out of this lease and never look back at Tricon again they rob you blind so many unknown charges. Tricon just sucks in general I would never recommend nobody rent through there property management, or you will be paying almost double your rent at the end .

Stay away from Tricon!! Worst company EVER!! Home was flooded in March 2026 due to a pipe that burst in the wall. A section of the floor was taken up. Nothing else was done. Tricon had three companies to come out and submit a bid in which all three were rejected by Tricon. Upon speaking to the companies that were rejected , we were informed that Tricon only wanted to pay $3,000 and nothing more. Due to the delay by Tricon, the flooring has become worse and the entire hardwood downstairs will have to be treated for mold and replaced in which they will not do. STAY AWAY FROM THIS COMPANY!!

We rented 809 N 95th Pl, Mesa, AZ for two years, and our experience was extremely disappointing from start to finish. We were required to pay a $600 non‑refundable pet fee on top of a monthly pet charge. We also paid for a “smart home system” that never worked once during our entire lease. They kept over $1600.00 of our refundable security deposit From the very first walkthrough, we pointed out serious issues: • untreated and warped wood fencing with nails sticking through • a weak front door and a rattling, very old sliding door • no dryer vent The representative told us directly that they “wouldn’t spend the money” to fix the doors or make proper repairs. Within months, the exterior paint began peeling off the house in sheets, blowing across the yard and neighborhood. We called repeatedly. Months later, they finally sent an unmarked truck with what appeared to be an unlicensed painter who brought his kids with him. We were left to clean up all the paint chips ourselves. The flooring peeled up in the bathroom and bedroom. When the second walkthrough happened after a year, we again showed the fencing issues, nails sticking out toward the neighbor’s yard, the failing doors, the missing dryer vent, and the non‑functional smart home system. No one ever followed up. No repairs were ever made. Our neighbor’s dogs repeatedly got under the fence and attacked our dogs because the fence was so warped. We had to spend our own money on a no‑dig barrier, a gate, and a screen door just to keep our pets safe and secure. After moving out, they returned only $100 of our deposit. First they claimed it was due to “flooring damage,” but when questioned, they changed the story and said it was because the interior “needed repainting” and that the paint supposedly had After moving out, they returned only $86 of our deposit. First they claimed it was due to “flooring damage,” but when questioned, they changed the story and said it was because the interior “needed repainting” and that the paint supposedly had a “5‑year warranty” we were responsible for. This makes no sense, especially since the walls already had visible patch jobs underneath the paint when we moved in, and one of those old patches literally opened up when we moved our couch. We did not receive proper repairs, proper communication, or a fair deposit return. They kept all but $100 The only positive thing I can say is that the A/C worked well. I would not recommend renting this property or working with this management company based on our experience. 4/22/26 Update to your response:You were informed of all the issues during your inspections, yet your inspection staff never followed up or addressed any of the problems we reported. It is unreasonable for you to claim that interior paint carries a “5‑year warranty” before a tenant moves in, especially when this was never disclosed in advance. We live in the desert, with a mostly dirt and rock lot, and the interior would not require repainting due to anything we did. If I were a new tenant, I would reasonably expect fresh paint, not paint already failing. Additionally: The exterior paint began peeling off in sheets within months of move‑in. The exterior is peeling again now, which clearly indicates poor workmanship or low‑quality materials. Repainting after two years is normal wear and tear, not tenant damage, and falls under the landlord’s responsibility under Arizona law. We shouldn't be charged almost a $1000 for repainting a living room

Updated Review: Return of deposit included a charge for carpet cleaning despite our having the carpet cleaned and leaving the receipt on the counter per their instructions. Also charged for lawn mowing despite our having mowed on the day we left town (two weeks early) and letting them know we had moved out. Original Review: Our heat and ac never worked. Three different contractors Tricon sent said that the unit and windows needed to be replaced. One contractor said previous tenants over the past three years had the same problems and Tricon refused to do either. When we gave them the option of fixing the problem or giving us an early contract release, they replaced the AC/Heat unit but not the windows. Wasn't enough. So glad we are leaving. Update: Upstairs temperature after the AC replacement remained above 80's. No temperature problems in our new rental.

It’s been 60 days and we’ve had sooooo many issues. Our #1 issues are maintenance issues. Since moving in, we’ve had to: 1. Have the stove replaced 2. Have the refrigerator replaced 3. The thermostat is supposed to be a smart thermostat however when you turn the air on and shoots out heat or you turn the heat on and shoots out here. They have been able to fix this issue however it is still not fixed. 4. One guy in particular is very rude, disrespectful, and does not know what he is doing. We have communicated to them many times that we prefer for him not to even come out. Yet they keep assigning him to our maintenance issue saying that he is the only one. 5. Mold in the finished basement, so the carpet and dry wall had to be replaced. The basement still smell like mold. 6. Hole in the laundry room wall where the dryer was supposed to be venting out. The dryer was not set up to the vent system and the wall had to be fixed. 7. We were promised that our smart home system would alert us if any window or door is open passed an hour. That does not happen. We were also told that it would alert us. If there was a flood under the sink, that system is not even hooked up under the sink. So many promises that we are expected to pay every month for yet we don’t even have those services provided. These are just some of the issues we’ve had and remember it’s only been about 60 days that we have been in the home.