TrestaReviews of tresta.com

tresta would only work for us if texting was able to be used with the number. i explained that several months ago...was told not a problem. well....never got set up. so many hoops to jump through, i did everything they asked...then there was always something else. what a pain and complete waste of time and money. stay away, rude customer service folks as well.

This service offers so much more than just basic phone and I barely touched it but it's there for when I'm ready to grow. Very unexpected and very reasonable pricing. Super easy to set up up and I appreciated being able to the use the app on my phone for all calls.

I love Tresta. Their customer services representatives always pick up the phone and speak with you on the first ring. Their personalized service and professionalism is unmatched. They always call back when they say they will. Their hands-on approach to doing business is so refreshing in this age of technology. I would definitely recommend Tresta for all your businesses calling needs.

was very cordial and professional. answered and explained what i needed to know

I have worked with Tresta's sister company - Hosted Numbers - for over 10 years. 100% happy with Hosted Numbers. I tried Tresta because I needed my tracking phone numbers to be text-able. The problem is that Tresta has almost NO reporting functionality. That is, I have to manually process the all the data for the responses to the Tresta phone / text numbers I use which basically makes Tresta useless to me. I cannot afford to use Tresta without an adequate reporting backend like Hosted Numbers has. With Tresta one CANNOT pull in the data to an Excel spread sheet; you have to record each communication manually which is insane. Tresta surely is losing bucket loads of business because of the non-existent reporting back end. I WANT to use Tresta very much but they do not seem to have any intention or interest in building out the functionality of their back end. This must be done if they want to grow or even stay in business.

Brian in Tallahassee, FL really helped me with a difficult issue. For some reason I was not getting the notification on my cell phone with a client called and couldn't figure out why, I was quite frustrated. But thank God Brian came to my rescue that tried several trouble shooting techniques, discovered the problem and made the correction! He is a GENIUS and deserves a RAISE!! This resolution has my business line back up and running as it should. I can't tell you how appreciative I am that Brian was the one who took my call. I'm all smiles now!

Tresta is a trifling disgusting company that choose the right one. I have been getting emails from them for over a YEAR. Finally i took the time to look into the email to see what the fuss is about. Apparently i signed up for a trial? Maybe? I don't even remember and i guess they couldn't get to charge my account after trial ended, they still decided to formulate a bill for a month's service outside of the trial anyways, unlike any other American company that knows what a successful social media marketing campaign entails hahahaha. Tresta embodies the definition of petty, childish and downright pathetic. Instead of cancelling the account you know like 99% of all companies, they decided to push the charges anyway and now they are threatening to send my account to collections for a service i never used or accessed outside of the trial. This is 2021, NO COMPANY BRINGS CUSTOMERS TO COLLECTIONS SIMPLY BECAUSE THEY FORGOT TO CANCEL THE TRIAL. Users be warned, if you signup for their free trial and didn't even bother using it because its complicated or because Textnow is a much better solution and free by the way, you will also have your info sent to collections for a service you never even got around to using. Disgusting service. At the end of the day, the company is an extortionist and is now threatening my credit score for a service I never even tried. Next up a review complete with screenshots at the Better Business Bureau and any social media profiles you have.

I'm editing my review from a one star to a three just because of the quick response to resolve the problem that I am having. They haven't necessarily fixed the problem yet, but as a business owner I can definitely respect the fact that they have already reached out to me and that they stand behind the product and they are trying to find out why I'm having such difficulties. I was told they would be reaching back out to me to let me know what they find.