TrestaReviews of tresta.com

3.8102 reviews
Computers & Phones

Tresta

About Tresta

With the Tresta virtual phone app, you can use your business phone number on any smartphone and get access to the the tools you need to professionally manage calls.

Tresta (tresta.com) has 102 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: tresta.com
Website: tresta.com
Category: Computers & Phones
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Tresta reviews

Showing 8 reviews with 4 stars · Clear filters

Mike
Mar 5, 2020
so far
so far, so good
Response from TrestaMar 5, 2020
That's great, Mike! If you have any questions, we're here 24/7.
Ben F.
Feb 5, 2020
From 1 stars to 4 stars
I feel like I have to leave a second review for Tresta... After having a less than optimal experience trying to cancel the service, I received a personal and sincere apology from one of their VP's explaining the mistake and rectifying my situation. As someone who works in SAAS, I appreciate others going above and beyond to fix problems and mend relationships. Tresta ended up not being the right fit for my company but the customer service in the end made up for the hassle.
Response from TrestaFeb 7, 2020
Ben, Wow – thanks so much for taking the time to post this updated review! While we truly wish we had provided you a better experience from the start, we are grateful for your understanding and help as it allowed us to find the root cause of our email issue and fix it for customers moving forward. If there’s ever anything we can do for you, please let us know!
True O.
Jan 6, 2020
The app gets hung up sometimes and…
The app gets hung up sometimes and freezes. Also, I can't send outgoing pictures. I can receive them but I need to be able to send them and instead I have to use my personal cell phone number to clients which defeats the purpose at times.
Response from TrestaJan 6, 2020
Hey there, thank you so much for providing a review. We really appreciate your feedback, because that's how we are able to continuously improve. It sounds like you're experiencing some issues that we would like to look into. A member of our team will be getting in touch with you immediately.
Erin
Dec 16, 2019
I have barely used it so far because I…
I have barely used it so far because I am still developing my business, but I did receive one call and it came through just fine.
Response from TrestaDec 17, 2019
Thank you for choosing Tresta for your business Erin! We're glad it's working well for you so far. As you grow, let us know if you have any questions. We're here 24/7.
Jay W.
Dec 11, 2019
Serves my purposes
Serves my purposes for using a Tresta number fo "mask" my cell phone area code while on a long term full-time consulting assignment in a different area code.
Response from TrestaDec 11, 2019
Sounds like a great use case, thank you Jay! Let us know if you ever have any questions about our other features. We're here 24/7.
Aaron
Dec 4, 2019
Pretty Darn Good
Solid service. Only negative is there is some slowness in the patch speed some times.
Response from TrestaDec 4, 2019
Thanks for your feedback Aaron! We're glad you're enjoying the service. Metrics like patch speed are items we're always paying close attention to as they significantly impact the user experience. Please give us a call at 844-2-TRESTA or message us via live chat if you're experiencing issues.
Mike
Dec 4, 2019
I enjoy the service, but...
I enjoy the service. My only complaint is having to be prompted to press 1 to accept the call, which delays the caller. Sometimes the caller hangs up before I am able to press any numbers. I have already accepted the call by pressing “answer”.
Response from TrestaDec 4, 2019
Hey Mike, we really appreciate your feedback and are glad you're enjoying the service. Currently, Tresta prompts users to press 1 to accept calls as a way to ensure a live person has been reached. Stay tuned, the ability to toggle that feature on and off is coming up soon!
Chris
Nov 1, 2019
Definitely not switching back to any other company
Much, MUCH better than other VoIP services at the cost. The interface and mobile app are very easy to navigate, support is very responsive and you really can't beat the price when it comes to the features you receive. There are just a couple small features that prevent me from rating this as 5 stars, but I hope to see Tresta continue to enhance and update their software to accommodate all needs as their competitors but at the same competitive price.
Response from TrestaNov 1, 2019
Wow! Thank you, Chris. We're so glad you're having a great experience with our app and service. Stay tuned for even more enhancements and updates in the future.

TrestaReviews of tresta.com

About Tresta

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TrestaReviews of tresta.com

Tresta reviews

so far

From 1 stars to 4 stars

The app gets hung up sometimes and…

I have barely used it so far because I…

Serves my purposes

Pretty Darn Good

I enjoy the service, but...

Definitely not switching back to any other company

About Tresta

About these reviews

More in Computers & Phones

CallTools.com

CashForYourMac

EndSolve LLC

Custom Lux PCs

Tresta reviews

so far

From 1 stars to 4 stars

The app gets hung up sometimes and…

I have barely used it so far because I…

Serves my purposes

Pretty Darn Good

I enjoy the service, but...

Definitely not switching back to any other company