TravelersReviews of travelers.com

Pay over 1K/mo for multiple drivers on half dozen vehicles. Recently had a vehicle totaled , other drivers fault 100%. Almost been a month with no resolution. Terrible communication from adjuster, to appraiser, to total loss adjuster, to supervisors of supervisors. Bottom line, THEY DON’T CARE! Zero customer care or concern about you, your totaled car or the actual value. All insurance companies are lacking for one reason or another, and I understand it’s a dirty business, but Travelers, in my over 40 years of paying and using insurance is the absolute worse. Hands down, not even close. BUYER BEWARE! LOOK ELSEWHERE and save yourself from the trouble I’VE experienced.

I've been with Traveelers for 9 yrs I have my home 2 cars and RV insurance through them, after today I will no longer use them they are Horrible. Left me and my family stranded on the side of the highway Roadside assistance is a joke we couldn't contact them..Go with a company that cares, because Travelers doesn't..

It was great to have the 900 for a rental for how many ever days, but half the time was spent waiting on their adjusters. I have had 3 accidents and none my fault: rear ended, animal, suspected drunk driver. They had me waiting on the side of the road for over 4 hours for the tow truck, which was coming from a location an 1.5 hours away that they got. Just getting the animal claim started took almost two weeks. I have yet to see my deductible back for the drink driver accident that happened Dec 2020, even though I keep being told they are and should have processed it. Plus, so far everything I've asked for an email notification they say sure no problem and then snail mail it. Yes I'm switching insurance and writing my reviews at different sites as I go.

Their auto renew policy for renters insurance is dumb. And good luck cancelling without calling a useless call center and spending 30 minutes on hold