TravelersReviews of travelers.com

★★★★★ I want to recognize Chad Hursey at Travelers Insurance for the exceptional service he provided while handling my home insurance claim for wind damage. From beginning to end, Chad was attentive, responsive, and thoroughly professional. He consistently answered my calls, took the time to address my questions, and handled everything in a timely manner. What stood out most was his wonderful attitude. Chad treated me with kindness, patience, and respect, making a stressful situation much easier to navigate. I felt heard, supported, and confident that my claim was in capable hands. Chad represents Travelers Insurance exceptionally well. His dedication and genuine care for his customers deserve recognition. Thank you, Chad, for following through and providing such outstanding service!

Wc injury. My company paid 10000 out of pocket. I was going to oc cmed. Xray 4 weeks of pt. Then I found out it was just then being turned over to wc. Travelers asking company why wasn't the injury turned over right away. As soon as travelers got info of surgery needed. It was approved right away . And the 2nd just today. I did no wrong to any aspect of injury. My company did. They pushed issue for no more injuries. They did not want to turn anymore injuries to wc. Fear of being dropped. They were paying out of pocket. If filed correctly outcome to now could be different. But I had to do 4 weeks pt after xray. Before mri regardless. So 3 months with cuff tears. Then mri. Really. Do xray and mri so docs know which way to proceed and the outcome could be sooner to be released to work. And torn cuff fixed sooner and injured worker won't be put thru pain and shouldn't have to be . Process of elimination. Could save money and time no matter which way comes up down the road. 2 surgeries. Torres i never have talked to but seems very professional. Torres is fair. Not bias. Be patient it takes time. They have a job too. So change protocol. Xray and mri 1st. Better for treatment diagnosed better for injured. Instead of xray and 4 weeks of pt. Which gives doctors false diagnosed and lack of doing there jobs. They are unable to approve a mri because of wc protocol of approving mri.

Travelers insurance has been good so far. I have them on my home and auto. Had a small claim on my vehicle that was taken care of in a timely and professional manner. I would recommend them.

I’ve bounced around with plants of insurance companies and by far Traveler’s is great! I’m happy with this company and won’t be leaving. Thank you.

Scott McCormac is the insurance adjuster for a water damage claim to my home. He was punctual for our meeting and very friendly, informative and helpful in answering my many questions. He also provided me with the name of a company for the restoration process, and this company turned out to be a real gem. Scott's communication was excellent and I highly recommend his time, knowledge and professionalism as an adjuster to others.

Although, I am not a client at Travellers , I would like to share a positive experience that I had with their location in Oakville today. Jack Talo and Victoria were so pleasant, helpful and professional! With immense thanks, 🦋🇨🇦Rosemarie Taylor

I have found travellers finds an absolute excellent and honest company, I have purchased a beautiful wood twist table. They're itmns are so well made. A smooth finish, no rough edges. All hand made. I cannot express enough how beautiful these itmns are. The lady I spoke to was lovely. She took so much time and trouble to make sure of the exact itmn that I wanted to purchase. She arranged all the details for me to receive my itmn, And made all arrangements to make sure I received it express delivery. Absolutely wonderful company to deal with. Would recommend it wholeheartedly. Very happy.

Travelers just provided me with the best experience I've had with an insurance company. I'm over 40, so I have lots of experience with Insurance Companies. The basics. My outdoor electric box was broken open, and my meter was stolen. The real issue is that the door was also stolen. I have a 400 amp outdoor box. That is enough to run two full houses. I did a lot of research and tried to find the part, and it was impossible. I avoided calling the insurance company because I figured that would be a mess. However, when I called, they were happy with all of the prework I had done attempting to research the issue and solve it. I was sent to an adjuster. The adjuster called me within an hour. She approved the expenses needed to make the purchase. The process was easy, simple, and they covered what they needed to get us back to the same condition we had before the crime.