Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium reviews

471 approved reviews, newest moderated first

Steven C.
Jun 24, 2024
We booked our travel thru Travel…
We booked our travel thru Travel Compendium (TC) about 6 months ago. During the proceeding months they reached out to us several times to re-confirm our departure time and pick up. Originall, when we booked we thought we would have less luggage than we ended up with. Two days before our journey reached out to us and when advised of our luggage situation, they arranged for a larger transport at very reasonable pricing. Our transport was a very nice Mercedes Van with a wonderful driver, who I will probably misspell his name “Micheale”. We were transported from London to Southampton to the QM2. I really would recommend this company.
Response from Travel CompendiumJun 28, 2024
Dear Steven, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with us. It's great to know that our team could accommodate your needs and provide a larger transport on short notice. We're also pleased that you enjoyed the ride in our Mercedes Van and appreciated our driver. Your recommendation means a lot to us, and we look forward to serving you again in the future. Travel Compendium Team
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Terry J.
Jun 16, 2024
Everything was Top Notch
Everything was Top Notch! I would differently recommend your service to anyone.😁
Response from Travel CompendiumJun 28, 2024
Dear Terry, Thank you so much for your kind words! We're thrilled to hear that you had a top-notch experience with our service. Your recommendation means the world to us. 😁 Looking forward to serving you again in the future! Thank you for choosing Travel Compendium!
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Stephen L.
Jun 15, 2024
Driver was outstanding
Driver was punctual, very interested in us as a couple and expressed genuine interest in our experience in the UK. In addition Laura was an excellent driver who delivered us safely and on time to our destination. Highly recommend this service
Response from Travel CompendiumJun 28, 2024
Dear Stephen, Thank you for your wonderful review! We're delighted to hear that our driver was punctual and took a genuine interest in your experience. It's also great to know that Laura provided excellent and safe service. Your high recommendation means a lot to us. We hope to have the pleasure of serving you again in the future! Travel Compendium Team
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Linda
Jun 14, 2024
The team works hard to satisfy the…
The team works hard to satisfy the clients yet remains a third party so make sure to book far in advance to have means of communication. Our arrangement worked fine however we were a bit tight with our schedule.
Response from Travel CompendiumJun 28, 2024
Dear Linda, Thank you for your feedback! We're glad to hear that your arrangement worked fine, even though the schedule was a bit tight. We appreciate your suggestion about booking in advance for better communication. We'll continue working hard to improve our services and ensure smoother experiences for our clients. We look forward to assisting you again in the future. Travel Compendium team
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customer
Jun 12, 2024
Driver and pickup was very good
Driver and pickup was very good. Where I would downgrade the company is in correspondence. Although t hey communicated a lot, it was different people each time and mostly form replies. I would answer one person and the next day get a standard form from another person asking the same questions. I never knew if they were getting the answers I was giving or changes I was making. Follow up lettets always said " your account has been upgraded." I never knew if things were going to be what i requested. Ultimately, when I got to London, I talked to someone in person. Everything worked out, but it was frustrating.
Response from Travel CompendiumJun 28, 2024
Dear Barbara. Thank you for your feedback. We're glad to hear that you were pleased with the driver and pickup service. We apologize for the confusion and frustration caused by our correspondence process. Your comments are invaluable, and we will work on improving our communication to ensure a more seamless experience. We appreciate your understanding and are pleased that everything ultimately worked out during your visit to London. Thank you for bringing this to our attention. We hope to have the pleasure of serving you again in the future! Travel Compendium Team
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customer
Jun 10, 2024
Recommended
Everything went smoothly, and we were on time for the cruise departure - a convenient and fun way to transfer to Southampton.
Response from Travel CompendiumJun 28, 2024
Dear Customer, Thank you for your feedback! We're delighted to hear that everything went smoothly and that you found the transfer convenient and enjoyable. We look forward to serving you again in the future. Thank you for choosing Compendium! Travel Compendium team
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customer
May 23, 2024
Excellent service by travel specialists.
Excellent service by travel specialists.
Response from Travel CompendiumMay 23, 2024
Dear Valued Customer Thank you so much for taking the time to share your experience with us! It truly warms my hearts to hear that you had a fantastic time working with our travel specialist Manisha. She team puts their heart and soul into providing exceptional service, so it means the world to us that you appreciated it. If you ever need help with your future travel plans, please know that we are here for you and would be delighted to assist you again! Thank you from us all at Travel Compedium!
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customer
May 21, 2024
Driver was on-time
Driver was on-time, efficient and friendly.
Response from Travel CompendiumMay 23, 2024
Dear Valued Customer Thank you for sharing your experience with us! We are pleased to hear that our driver was punctual, efficient, and friendly during your ride. Providing excellent service is our top priority, and we are glad to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Travel Compendium
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