Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium reviews

471 approved reviews, newest moderated first

Finnish F.
Jul 7, 2024
Harry Potter Studios trip
Harry Potter Studios trip. Easy to buy, but no clear instructions about the time when to enter. Info came 6 days prior and went to junk email. Tour operator did not find our booking at first: the reservation was under first name (not last) and not under the name who had made the booking.
Response from Travel CompendiumJul 15, 2024
Dear The Finnish Family Thank you for sharing your feedback regarding your Harry Potter Studios trip. We appreciate your comments and apologize for the inconvenience you experienced. We’re glad to hear that the booking process was easy, but we're sorry to learn about the confusion with the entry time. We understand how this could be frustrating and are currently working to improve our communication to ensure important information is clearly conveyed and easily accessible. Your feedback is invaluable to us, and we are committed to making improvements to enhance our customers' experiences. Thank you once again for bringing these matters to our attention.
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customer
Jul 4, 2024
Use caution!
We purchased a package including hotel, bus tour of London and transportation to the Southampton port. The company completely screwed up our transfer to the port and left us stranded in London. I had our confirmation but they claimed there were no drivers. There were no return calls to me and I had to call multiple times. Thankfully the hotel staff jumped in to get us where we needed to go!
Response from Travel CompendiumJul 12, 2024
Dear Customer Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced. We reached out to you to discuss the issue and since then we have resolved it in agreement with you. We appreciate your understanding and patience, and we are committed to ensuring that such issues do not occur in the future. Thank you for allowing us the opportunity to make it right.
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David G.
Jul 4, 2024
Cruise Shuttle to Dover
It was easy to book and I was kept informed of where driver was and when he would arrive.
Response from Travel CompendiumJul 5, 2024
Dear David Thank you for your kind words! We strive to provide a seamless and stress-free booking experience for all of our customers. We're thrilled to hear that you were satisfied with our communication and punctuality. We hope to have the opportunity to serve you again in the future! Thank you from us all at Travel Compendium
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Carrie
Jul 2, 2024
Cruiseport to Airport with stop in Winchester
Chose this Tour because was convenient to allow us to go to a town of our choice Winchester, rather than the standards Windsor and Stonehenge that we had already been to. Lovely town recommend this stop and perfect to pass some time in between so served its purpose. However Driver was on personal calls while driving the whole time and had sweater up blocking view from back seat Not allowed in our country and thought it was not appropriate. Would have been nice to have some music playing or to have engaging conversation.
Response from Travel CompendiumJul 5, 2024
Dear Carrie Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your time in Winchester and found it to be a lovely town to visit. We understand your concerns about the driver being on personal calls and blocking the view with a sweater, and we apologize for any discomfort this may have caused. We will address this issue with our team to ensure that it does not happen again in the future. In regards to having music playing or engaging in conversation, we will consider your suggestion and see how we can improve the overall experience for our guests. Thank you for bringing these points to our attention, and we hope to have the opportunity to welcome you back on another tour in the future.
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customer
Jul 1, 2024
Great prices and easy navigation.
Great prices and easy navigation.
Response from Travel CompendiumJul 5, 2024
Dear Valued Customer Thank you for your kind compliments! We appreciate your recognition of our competitive prices and user-friendly website. Your feedback motivates us to continue providing exceptional shopping experiences. We are committed to exceeding your expectations in the future. Thank you for your business!
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customer
Jul 1, 2024
amazing service, great deals
They went above and beyond in keeping in touch. Prompt response to questions.
Response from Travel CompendiumJul 5, 2024
Dear Valued Customer Thank you so much for your kind words! We are thrilled to hear that you appreciated our dedication to staying in touch and providing prompt responses to your questions. We always strive to go above and beyond for our customers, and we are grateful for your acknowledgment of our efforts. Thank you for choosing us and for taking the time to leave such a positive review. We look forward to serving you again in the future!
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Sonny L.
Jun 29, 2024
Zsolt Kiss was a very good driver
Zsolt Kiss was a very good driver. He was punctual, efficient and courteous.
Response from Travel CompendiumJul 5, 2024
Dear Sonny Thank you for the positive feedback on Zsolt Kiss. We are glad to hear that he provided a punctual, efficient, and courteous service. We will be sure to pass along your kind words to him. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you from us all at Travel Compendium
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Andrea
Jun 26, 2024
So well organised and easy
So well organised and easy
Response from Travel CompendiumJun 28, 2024
Dear Andrea, Thank you for your feedback! We're glad to hear that everything was well organized and easy for you. We strive to make the travel experience smooth and hassle-free. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Travel Compendium Team
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