Travel CompendiumThe Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process.Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates.Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.
Travel Compendium (travelcompendium.com) has 471 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Activities & Tours · Wilmington, Delaware
Excellent
Activities & Tours · Dover City Delaware, Delaware
Excellent
Activities & Tours · Middletown, Delaware
Excellent
Activities & Tours · Dover, Delaware
Excellent
471 approved reviews, newest moderated first
Sammy M.
Hotel excellent, Concierge services were excellent, room was nice and quiet. Bed was comfortable
Response from Travel CompendiumJul 24, 2024
Dear Sammy Thank you so much for your kind review. We're delighted to hear that you enjoyed your stay and found our concierge services excellent. It's great to know that you had a comfortable and quiet room. Your positive feedback means a lot to us. Thank you for us all at Travel Compendium
Jenn
Wow - great customer service from beginning to end! We booked a ride from London to Southampton (with a stop at Stonehenge). Our driver was exceptional. The vehicle was great. Everything happened on time and was handled perfectly. The customer service we received from Manisha was AMAZING. She answered all my questions in a timely and professional manner. For sure we will use this service again!
Response from Travel CompendiumJul 24, 2024
Dear Jenn I just wanted to personally thank you for your lovely review about the service you received from Manisha. It’s fantastic to hear that you found her attentive and professional, as we place a high value on delivering great customer service. I’ll make sure to share your kind words with Manisha; she’ll be thrilled to hear how much you appreciate her support. We’re excited about the opportunity to serve you again in the future!
B M.
Great driver
Response from Travel CompendiumJul 15, 2024
Dear Valued Customer Thank you for leaving a positive review! We're glad to hear that you had a great experience with our driver. We strive to provide excellent service to all of our customers, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to let us know. We hope to have the opportunity to serve you again in the future.
customer
Felt like I was special, very polite and helpful
Response from Travel CompendiumJul 15, 2024
Dear Valued Customer Thank you for your delightful review! We're overjoyed to hear that you felt special and found our team to be polite and helpful. Creating memorable experiences and treating each of our guests with the utmost care is our top priority, and it's wonderful to know we achieved that for you. Your feedback brightened our day and inspired us to continue delivering exceptional service. We hope to welcome you again soon!
FWV
When we arrived at the hotel (Zedwell) to check in our luggage before our guided walk they charged us £15 per bag to look after our bags for us (total £30). Later when we checked in, we discovered that there was no coffee/tea making facilities in the room which you had told us there would be so your information was incorrect. Also there was not tv in the room. Poppies was good and the guide we had for the walk was very good. It was not his fault that there was torrential rain and we got soaked through.
Response from Travel CompendiumJul 15, 2024
Dear Fiona Thank you for your feedback on your stay at Zedwell Hotel. We apologize for the unexpected £15 per bag luggage charge. Regarding the room amenities, all facilities, including the absence of tea/coffee-making facilities and televisions in some rooms, are accurately displayed on our website. We regret any miscommunication. We’re glad you enjoyed Poppies and the guided walk despite the weather. Your feedback helps us improve. We hope to welcome you again under better circumstances.
customer
Driver was 15 minutes late but got us to the airport at the time we expected. However, we told him we needed to go to British Airways terminal. He dropped us off at Terminal 2 and when we got inside terminal we found out we needed to be at Terminal 5. It took us 40 minutes to get to the correct terminal.
Response from Travel CompendiumJul 19, 2024
Dear Customer Thank you for your feedback. We apologize for the inconvenience you experienced with your transfer. We made several attempts to contact you regarding your complaint but did not receive a response. Please note that British Airways flights depart from either Terminal 3 or Terminal 5, so we aim to confirm such specifics with our customers. We regret the confusion and the extra time it took to reach the correct terminal. We’re committed to improving our service and will use your feedback to help avoid similar issues in the future. We hope to serve you better in the future.
customer
Our driver was great.
Response from Travel CompendiumJul 15, 2024
Dear valued Customer Thank you for your review! We're thrilled to hear that your driver provided great service. Your feedback is much appreciated and will be shared with our team. Thank you from us all at Travel Compendium!
customer
Excellent Service!
Response from Travel CompendiumJul 15, 2024
Dear Valued Customer Thank you for your fantastic review! We're delighted to hear you had an excellent experience with our service. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service. We hope to serve you again in the future. Thank you from us all at Travel Compendium