Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium Reviews | Read Customer Reviews of travelcompendium.com

Travel Compendium reviews

471 approved reviews, newest moderated first

DeAnne Y.
Aug 30, 2024
Mary was amazing on our Cotswold tour…
Mary was amazing on our Cotswold tour from London to Southampton. This was one of the best excursions we did. They arrived early and were very helpful with our luggage. Mary was very informative and funny, she took pictures of our group and was so pleasant. I would definitely book with this company again.
Response from Travel CompendiumSep 3, 2024
Dear DeAnne Thank you so much for your wonderful review! I am thrilled to hear that Mary made your Cotswold tour such a memorable experience and that the Tour was exactly what you had hoped for. It’s great to know that her punctuality, helpfulness, and humour added to the enjoyment of your trip. We look forward to welcoming you back for another adventure soon, always here to offer support 🙂 Thank you from us all at Travel Compendium!
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Amy J.
Aug 30, 2024
prompt, polite and professional
Our driver was prompt (even early) and was informative and friendly on our drive from London to Stonehenge and then on to Southhampton. He even offered us bottles water at Stonehenge and said we could stay at Stonehenge as long as we wanted. We were given exact pick-up time one week before our transfer. We initially booked months in advance and they followed up once our date approached which was nice.
Response from Travel CompendiumAug 30, 2024
Dear Amy Thank you so much for sharing your experience with us on Trustpilot! We're over the moon to hear that your driver was prompt, and friendly, and made your journey from London to Stonehenge and Southampton enjoyable. We’re also glad that you appreciated the extra touches, like the bottled water and the flexibility to spend as much time as you like at Stonehenge. We will be sure to share your feedback with the driver. It’s great to know that our communication and follow-up made the booking process smooth for you, especially since you booked well in advance. Our team strives to ensure every detail is taken care of, and your feedback shows us that we’re on the right track. We hope to have the opportunity to assist you with more adventures in the future!
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Beth
Aug 26, 2024
Awesome Transfer
The driver was very nice and friendly.
Response from Travel CompendiumAug 30, 2024
Dear Beth Thank you for taking the time to leave a review! We are happy to hear that you found our driver to be nice and friendly. We take pride in providing not just a service, but a positive experience, and it's great to know that our driver made you feel welcome and comfortable during your journey. Thank you for us all at Travel Compendium!
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Mar
Aug 24, 2024
Excellent service with one exception
Excellent service with one exception. We had to call the driver when at the airport. He was no where to be found.
Response from Travel CompendiumAug 30, 2024
Dear Mar Thank you for sharing your feedback on Trustpilot. We're delighted to hear that you found our service to be excellent overall. I apologize for the inconvenience you experienced in locating your driver at the airport. We strive for a seamless pick-up process, and I'm sorry we fell short on this occasion. Your feedback is invaluable to us, and we will work on improving our communication to ensure a smoother experience in the future. We hope to have the opportunity to serve you again and provide a flawless experience next time. Thank you once again for your review and for choosing our service!
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Susan W.
Aug 19, 2024
Convenient hotel and well organised…
Convenient hotel and well organised transport to and from venue
Response from Travel CompendiumAug 30, 2024
Dear Susan Thank you for your fantastic review on Trustpilot! I'm delighted to hear that you found the hotel convenient and the transport well-organized. Your satisfaction is our priority, and I'm glad we were able to provide a smooth and enjoyable experience for you. Should you need any assistance with future trips, please don't hesitate to reach out! We look forward to welcoming you back soon.
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customer
Aug 19, 2024
Deals and service
The hotel is great! The deal was amazing!
Response from Travel CompendiumAug 30, 2024
Dear Valued Customer Thank you for your kind review! I'm thrilled to hear that you enjoyed the hotel and found the deal to be amazing. We always aim to offer great value, and it's fantastic to know that we succeeded in making your stay memorable. We look forward to helping you with your next adventure!
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john W.
Aug 13, 2024
Driver took the initiative to call us
Driver took the initiative to call and find us at the airport. We were tired after the long flight so we really appreciated how he took care of us. Our visit to Windsor was not rushed and he accommodated our special request.
Response from Travel CompendiumAug 14, 2024
Dear John We’re very happy to hear that our driver’s initiative and care made your arrival experience smoother after your long flight. It’s wonderful to know that you appreciated the attention and that your visit to Windsor was relaxed and tailored to your needs. Your satisfaction is incredibly important to us, and we’re glad we could accommodate your special request. Thank you again for choosing us, and we hope to serve you on your next journey!
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Charles H.
Aug 12, 2024
Another Wonderful Experience
Julian was a great driver! Was prompt and managed to locate me in a very chaotic environment (I had just disembarked a ship at Southampton). Safe journey and very kind and friendly. Company is excellent at providing info and communication in advance of the journey. Highly recommended.
Response from Travel CompendiumAug 14, 2024
Dear Charles Thank you so much for your wonderful review! We’re thrilled to hear that Julian provided such a positive experience, especially in the midst of a chaotic environment. It’s great to know that his promptness, kindness, and friendly approach made a difference. We’re also pleased that our communication and information ahead of the journey met your expectations. Your feedback truly motivates us. We look forward to the pleasure of serving you again!
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