TrashieReviews of trashie.io

I’ve only just placed an order for one Trashie Bag. I just thought it worth reporting the costs involved for others who might be thinking about participating, since the upfront costs are not presented until you’re halfway through ordering. It’s not that I object to the costs, it’s just not a simple $20 for a bag. Added to that base cost is $.82 to offset carbon, $3 for shipping, and in my case in California, $1.75 for sales tax. Grand total $25.57. I normally take my unwanted clothes etc. to local thrift stores (and buy there, too), but I realize they cannot sell everything that is donated. Trashie seems to be a system where more of the stuff may be reused, recycled, etc.

I sent an email asking about my order and when my bags would arrive; I ordered four bags several weeks earlier and only received one. A real person -- not an AI or a rote response -- replied within an hour. Very impressive customer service. The remaining bags arrived shortly afterwards.

I was prepping to send my 4th bag in & needed some clarification on what was accepted. Rin was very helpful in answering questions and even provided additional guidance. Great customer service & great business model! Happy to know the textiles are being recycled vs going into land fields.

I am looking forward to receiving my first trashie bag !! I signed up for the monthly subscription in hopes of sharing with friends as this company has come up with an awesome way to recycle, repurpose and reuse !!! Thank you Trashie !!!

Customer service is excellent. Rin helped me sort out an issue with the bundle I bought and was able to honor the special promo (after the fact).

Super easy to send off clothes that we no longer use. I appreciate this service so much:)

Lakeisha was wonderful; friendly, professional and helpful. Great Customer Service, not so great rewards. Most were from vendors I've never heard of and had to google to find out about. No shops were recognizable, just overpriced products from shops with little web presence. Not the advertised names like Ulta and such. Disappointing, but as long as the TrashiCash doesn't expire, they have time to improve.

I had a question and despite the auto-reply that said I would be contacted within 48 hours, Trashie replied in less than two hours. They were very helpful and increased the good impression I had of the company.