Traeger GrillsReviews of traegergrills.com

We bought a “Texas Grill” at Costco in 2018. We thought that being a Traeger, all would be good. It never heated well from the start, and we thought it was normal. Could never get to 300 degrees. Finally called support, which was decent. They sent a new controller, which helped, but did not cure the problem. It still will not cook. We can get to 325, maybe, on a warm day, with no wind. But as soon as we open it, the temp begins to go down, and continues its downward spiral, usually hanging out just around 300 degrees. A very disappointing item. Would not recommend a Traeger to anyone. I tried to “register” the thing on the Traeger site, hoping that maybe we could start a conversation with the company. Our model number is one that does not exist in their selection process, one letter off. And what is a “Province Code?” Cannot continue without that. We just want to drive over this useless thing with a tractor. We went and bought a gas grill so we could actually cook food outside. Never trust a Traeger.

Stay away from Traeger my review doesn’t even deserve 1 start I used m smoker 2.5 in the 4 months that I have purchased it I spent 1300.00$ not even further have of that I have replaced the auger motor which I waited 2 weeks for that did not fixed the problem then texting back and forth then they maybe the decision it was the control board so wait another 2 weeks that did not fixed the problem so I am waiting I call from one of the treagar managers do not by this models absolutely not further a dime if could give no starts I would that don’t waste your money

Traeger s are without a doubt the worst pos I’ve ever seen can’t rely on it to even start properly ! I resorted to cleaning it after every cook but still no difference!! I can’t express how disappointed I am in this product !!!! I’ve spent close to three thousand dollars on it only to have it not work from day one ! After waiting months to get it fixed it worked for a grand total of six months and then just had a mind of its own ! I know of two dealers in my area who have walked away from this product and to be honest I don’t blame them ! It is such a pile of garbage and they themselves can’t get any tech support. I will forever warn anyone of this garbage ! I’m so severely pissed off ! Traeger should be ashamed of themselves! You have all these shills working for them !! Traeger day my ass !! Fact you !! And your crap

I bought my Traeger before they outsourced to China. I loved it. I have had it for 6 years. But today it blew up in my face. My hair is burned and my right arm has a first degree burn from my wrist to my elbow. I started it as usual with the lid open. Once it started smoking I closed it and set the temperature. I went out to put the ribs on-smoke was billowing out. I opened it and it exploded in my face. My hair is destroyed and my arm has a bad burn. How can this explode like that when it is a wood pellet smoker? Don't tell me it wasn't clean. I had just cleaned it. I am so upset both from the standpoint of getting hurt but also because it did love the way it cooked. Just can't trust it now.

Great grills

My Traeger Ironwood 650 stopped working during the cook!!. I tried to turn it on several times, it ignites but after reaching the desired temprature it suddenly entered shutdown mode. Unfortunetly, afer 2 times and 1 week after purchasing it (Israel Netanya branch), the device stopped working during the cook. This is very frustrating and dissappinting especially when you expect to host your family shortly. The support team said that the power switch needs to be replaced. I can't accept that such an expensive device has a critical issue after 1 week. Meaning that the quality is poor. I wouldn't recommed to buy it.

POS will not hook up to Wi-Fi had a new controller sent to me and it still does not work. The people at trigger seem to have their heads up their ass.

Do not buy. Purchased a new pro780 back in April of 2021, it was delivered in June 2021. In September 2021 while hosting, the grill died half way into cooking. A call to support was placed and a technician was sent out to my home about a week or so later. The technician confirmed the auger has snapped but in a way he had never seen in all his years with working with the company. He told me a complete hopper burner assembly would be mailed to me. About 7 weeks later the new assembly arrived. I called the technician back to be told he lives 3 hours away and i could install this myself because its essentially 4 bolts. I followed the install instructions provided (that were just a little more then what the technician described), Loaded in some fresh Traeger pellets, turned it on and got a fan disconnected error. Called into tech support again and was told to follow the instructions on YouTube to resolve the matter. I did this several time over the year to have 0 success. Now after spending 3 hours on the phone with support I’ve been told they are sending a new controller, the hopper burner assembly they gave me included an installed BRAND NEW fan and controller that didn’t work out of the box. So after 2 years of owner ship i had 3 months of a working grill and the remaining 21 months with a broken one, they are refusing to send a whole new grill or consider refunding me. Looking forward to 6 weeks from now when another probably defective unit comes my way all for me to have to take the time to install because lets face it, they dont care, they already got their money, now its just a matter of them not taking any responsibility and sending poor quality parts my way for me to install. Save yourself the money, this brand doesn’t stand behind their products and the customer service is horrible because even when you speak to someone their is an entire other team that you have zero interaction with that’s pulls the strings.