Traeger GrillsReviews of traegergrills.com

I love my grill, However for some reason Traeger will not sell anything other than the basics In Utah, you have to order the parts online and wait days and days to get them. When you call corporate, they say oh yeah, we have places in Salt Lake that you can get the parts.This is a lie, both places we went to don't have anything other than the basics like everyone else. Why would you do this to your customers. My next smoker purchase will be a different company one that doesn't lie to their customers.

Love my Traeger grill. Never BBQ on anything else now. Had my first one for 10 years. Just bought a new one at Costco.

Traeger grill performs very well BUT they do not repair electronic failures. The display controller is $400 which they are happy to sell but will not repair or refurbish.

This may be a great product IF I could only get it to work! The problem is that I can’t bring the grill close enough to the WiFi in our home to down load the updated Firmware! Without which the €3,000+ Christmas Gift won’t even switch on! You would think there would be other ways to update the firmware, but apparently not! Mega disappointed!

Felt uncomfortable with customer service. They try to be your friend but i am just here to get my problem solved, you do not care about my personal life at all. In regards of the grill, worst product ever, the wi fi grills are a pain in the b u t and so annoying, this was a gift and i will never buy one my own and i totally do not recommend it.

The worse $800 I have ever spent. Bought it about 3 or 4 years ago. It never could maintain a temperature without shutting down. Took it back to dealer who replaced the brain/motor. Still couldn’t maintain heat. The only level of heat we could use was the high heat which didn’t require smoke so we were limited to roasting chickens and a few other things. And as mentioned in a previous review, the metal components warped under heat. Recently the thing threw and error and shut down. Opened the lid and it had caught fire. I was told the dust from the Traeger pellets was the cause. Cleaned it up. Sifted the dust from the pellets and same thing happened. Now I have to pay someone to haul away this piece of crap.

Bought a new Timberline grill/smoker in early 2021. First, the taste of meats prepared on the Traeger cannot be beat. Particularly smoking and reverse searing gives the meat a flavor that gets rave reviews, but....I live in Florida and I cannot recommend the grill for those who live in high humidity regions. Reason number 1, RUST! Everything but the stainless steel shelves is rusting badly. Not just internals but the barrel, legs, sides, everything. Reason number 2, humidity is soaked up by the pellets and then they will not ignite. Traeger says to remove all of the pellets after each use and keep them in a dry area. Really? So after the BBQ when the friends and family are gathered around to socialize, I am supposed to remove all of the pellets from the hopper and chute? How exactly? I've tried removing as many as possible from the hopper and then using a shop vac to suck the ones from the chute. What a pain! Not to mention the expense. Pellets are expensive. I will probably only get about one more year out of the Traeger before it is unusable. Not what I expected from a $2800 grill. I'm going back to a stainless steel propane grill after this experience.

They are junk. Don’t buy one. They don’t cook anything. They warm it, slowly. I have never had a fail with a gas grill, but several fails with a Traeger. I am surprised they are still fooling people. You’d be better off setting your money on fire, at least it might cook something that way.