The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.
TradeSmith, LLC (tradesmith.com) has 273 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
TradeSmith, tradesmith.com
Website
tradesmith.com
Category
Investments & Wealth
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
JF, "uncanny" is high praise and we love to hear it! Looking forward to keeping that up for you.
WL
Watson L.
Choose another option!!
Choose another option!!! The platform really needs to set clearer expectations for its users. Important information was tough to verify, and it badly lacked transparency. I much prefer #ECHOMINES..#. Trust over trends. Every transaction there is straightforward, every payment is efficient, and the entire experience is completely dependable.
Response from TradeSmith, LLCJun 18, 2026
Hello,
We appreciate you providing us with this feedback and we are sorry to hear if the experience with our platform did not fit your expectations.
If there is anything difficult or unclear about our services we would be happy to speak with you directly to help.
If you would like to respond with your email address or phone number I can have one of our experienced Customer Success Specialists reach out to you.
RO
Robert
Many excellent resources and tools to…
Many excellent resources and tools to assist with execution of winning trades.
Response from TradeSmith, LLCJun 15, 2026
Robert, thank you for the kind words! We're glad the resources and tools are making a real difference in your trading. Here's to more winning trades ahead!
GD
GREATLY D.
This type of services should be regulated
I am extremely disappointed with my experience using TradeSmith's services, particularly after investing approximately $17,000 in the Platinum package and following many of the recommendations provided.
Over time, I have suffered losses that approach $250,000 while attempting to follow TradeSmith's alerts and guidance. What has been most frustrating is the recurring pattern I have experienced: I receive a buy alert, enter the position, watch the stock decline 10% or more, receive a sell alert and exit the position at a loss, only to see the same stock subsequently recover and rally to substantial gains after I have already sold.
This cycle has repeated often enough that it has severely damaged my confidence in the service. The emotional and financial impact has been significant. Watching large losses accumulate while paying a premium price for investment guidance has been incredibly discouraging.
I frequently hear discussions about position sizing and risk management. While those concepts are important, they do not address the core issue. Whether an investor commits $1,000 or $100,000, a flawed recommendation that results in a 10% loss still produces the same percentage loss. The underlying concern is the quality and timing of the recommendations themselves.
I also have concerns regarding data privacy and would like clarity on whether customer information is shared or sold to third parties. Given the amount of marketing and solicitation that often follows enrollment in investment services, this is a legitimate question that deserves a transparent answer.
At a minimum, I believe services that provide investment recommendations and charge substantial fees should be held to a much higher standard of accountability, transparency, and performance reporting. Consumers deserve to understand how recommendations have performed historically, including both successes and failures.
I remain a customer, but my experience has been deeply disappointing. After the financial losses I have incurred and the premium fees I have paid, I expected far better results and far greater accountability.
Response from TradeSmith, LLCJun 12, 2026
Thank you for following up, and we're sorry that your experience has continued to be a frustrating one. We can see you've also left a separate review covering much of the same concern, and we'd genuinely like the chance to contact you directly to look into your specific account and recommendations.
We hear the core of your point clearly. This isn't about position sizing or how much was committed to any one trade. It's about the quality and timing of the recommendations themselves, and the painful pattern of buying near a top, exiting on a sell alert, and then watching the same name recover. That's a discouraging experience, and we don't want to minimize it.
While no service can predict market outcomes with certainty, and individual results vary, we do think there are specifics worth reviewing together, including how the buy and sell signals are meant to be used, and why different tools (for example, AI price forecasting versus trend or risk signals) can sometimes point in different directions.
On historical performance, we do track and publish the results of individual positions and portfolios in different places depending on the service. One important nuance is that everything we publish is generalized investment advice, and in practice the actions individual subscribers take often do not match the performance we track. Everything we issue is designed to give you insight into opportunities, but the decision to act, and what to act on or set aside, ultimately rests with you as an individual investor.
On your data privacy question: TradeSmith does not sell your personal information. Your information may be shared with our affiliates, and the full details of what we collect and how it's used are laid out in our privacy policy. We'd encourage you to review it, and we're happy to answer any specific questions you have.
Most importantly, we'd like to be able to contact you directly so we can address this properly. Please reach our support team and reference this review, or let us know the best way to contact you, and we'll have someone follow up personally.
Toll free: (866) 385-2076
Hours: Monday – Friday, 9 a.m. – 5 p.m. Eastern
Email: [email protected]
We appreciate you staying with us and taking the time to be this candid. We'd like the opportunity to do better.
DN
Donna Neese- N.
seasonal trading
It is easy to follow. No long winded speeches like so many others are inclined to do.
I have made several seasonal trades which more than paid my membership fees and as a newer member this year, just getting started.
Response from TradeSmith, LLCJun 8, 2026
Donna, so glad the seasonal trading approach has been a great fit and that you've already hit the ground running as a newer member. Exciting things ahead!
ST
Steven
TRADESMITH PROVIDES YOU WITH ALMOST…
TRADESMITH PROVIDES YOU WITH ALMOST EVVEYTHING YOU NEED TO KNOW TONAVIGATE THE STOCK MARKET
Response from TradeSmith, LLCJun 8, 2026
Thank you, Steven! We love the enthusiasm, and we're thrilled TradeSmith has been such a valuable resource for navigating the market. Here's to your continued success!
PH
Phillip
Your information and effort is…
Your information and effort is substantial, but for someone like myself, I do not have the time to understand how to use all of the features effectively to place value on your service and benefit to a customer. I attempted to call once to have assistance and it was a major endeavor. I think this means that I am not your customer base you are looking for . I saw your video presentation about Predictive Alpha Options and the cost of $2000, which in my mind sounds like and opportunity but I am hedging my reason to subscribe based upon the above comments, and a refund only to other programs.
Response from TradeSmith, LLCJun 11, 2026
Thanks for the honest feedback, we appreciate you taking the time.
You're right that our platform covers a lot of ground, and that can be tough to navigate when you're short on time. We'd love the chance to make that easier for you.
Give us a call, or head to the Help Center on our website and book a concierge appointment, it's a one-on-one session where we'll walk you through the tools that matter most for what you're trying to do. No need to learn the whole system on your own.
Hope to hear from you.
CA
Carl
For what I paid the results have been…
For what I paid the results have been disappointing. I started out doing well and made money-enough to recoup my investment. Since then I'm back to basically even and even a slight loss. The number of recommendations has dwindled and I understand that is based on seasonality. The technology is incredible-I was hoping for better results than what I've experienced.
Response from TradeSmith, LLCJun 11, 2026
Thank you for sharing your feedback. We are sorry to hear your recent results have been disappointing, especially after an initial positive start. We are reviewing our recommendation frequency and performance to better understand your experience.
