Robyn
I tried to cancel for a refund…Please reconsider
I purchased Trades Stop 360 and wanted to cancel it a few days later. I already have Louie’s Growth Investor so it didn’t make sense to me. More importantly, I was recently scammed out of my full retirement of over $1M. Financially, things are really tight. I called for a refund but was told I could only get a credit. I needed a cash refund. During these stressful times most services offer people their money back now. I hope you’ll reconsider refunding my CC. I haven’t us d the service yet. Robyn Pasquito
Response from TradeSmith, LLCJul 7, 2026
Hi Robyn, thank you for taking the time to share this. We're truly sorry to hear about what you’ve been going through, and understand why this situation has felt stressful and frustrating. We’re reviewing your account and the details you shared so we can make sure this is handled with the care it deserves. For your privacy, we won’t discuss account-specific details here, but a member of our team will be reaching out to you directly to talk through the situation and next steps. Thank you again for bringing this to our attention. We appreciate the opportunity to review this further and work with you directly.