TradeSmith, LLCReviews of tradesmith.com

Response from TradeSmith, LLCJul 29, 2026

Thank you for sharing your feedback. We’re sorry to hear that you haven’t found the service as useful as you expected and that the promotional communications have been frustrating. We have requested your contact information through Trustpilot because we would appreciate the opportunity to review your account, better understand your experience, and walk you through the resources available with your membership. We can also help manage your promotional preferences and answer any questions about the offers you receive. Please feel free to contact our Customer Success team directly at (866) 385-2076, Monday through Friday from 9 a.m. to 5 p.m. Eastern, or email [email protected]. We’re always happy to have a conversation and help ensure you understand the tools and services available to you.

Response from TradeSmith, LLCJul 7, 2026

We appreciate you taking the time to share your detailed feedback regarding your experience with our various subscription services. We understand your frustration when investment outcomes don't meet expectations. We continuously strive to provide valuable insights and tools. Your perspective on the importance of long-term, steady gains is well-noted, as that is an aspect of our strategy that can be implemented. Many of our services are focused on shorter term trading primarily. If you would like to dig deeper into that we would be happy to speak with you directly.

Response from TradeSmith, LLCJun 11, 2026

Thank you for sharing your feedback. We are sorry to hear your recent results have been disappointing, especially after an initial positive start. We are reviewing our recommendation frequency and performance to better understand your experience.

Response from TradeSmith, LLCJun 9, 2026

Thank you for your feedback! We do understand the different ways our marketing material can be interpreted, especially in this sort of economic climate. We would be happy to speak with you over the phone if you would like direct guidance in putting your currently active services to work

Response from TradeSmith, LLCJun 3, 2026

Carlos, we really appreciate the kind words about our recommendations and customer service and are glad the value is coming through clearly! That's fair and noted feedback on the email frequency and it's something worth taking seriously. We hope to keep earning your trust and look forward to continuing to deliver for you!

Response from TradeSmith, LLCJun 4, 2026

Thank you for sharing this feedback. We’re sorry to hear TradeCycles hasn’t delivered enough value for you, especially given the annual cost. We’re glad to know you’ve found TradeStops Pro and Trade Booster beneficial, and we appreciate you taking the time to tell us what is and isn’t working for you. We understand your TradeCycles subscription is already set to expire, and we’ll take your comments seriously as we continue working to improve the member experience.

Response from TradeSmith, LLCApr 7, 2026

Hi Laura, Thank you for your candid feedback. We understand your concerns and truly value long-term investors. Your input is important as we continue to evolve our offerings. If you’d like, our Customer Service team would be happy to help you explore services that may better fit your investing style. We can be reached at (866) 385-2076 or by email at [email protected]. Regards, Tradesmith Customer Success

Response from TradeSmith, LLCJan 27, 2026

Hi Theresa, Thank you for sharing your experience, and we sincerely apologize for the frustration you encountered. That is not the level of service we aim to provide. We’ve reached out to you through the Trustpilot platform to request a bit more information so our team can connect with you as soon as possible and help you get fully set up. We appreciate your patience and look forward to assisting you right away. Regards, TradeSmith Customer Success