TradeSmith, LLCReviews of tradesmith.com

3.5273 reviews
Investments & Wealth
P.O. Box 340087, Tampa, Florida

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TradeSmith, LLC

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About TradeSmith

The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.

TradeSmith, LLC (tradesmith.com) has 273 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: TradeSmith, tradesmith.com
Website: tradesmith.com
Category: Investments & Wealth
Location: Tampa, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TradeSmith reviews

273 approved reviews, newest moderated first

Kameshwar S.
Feb 2, 2026
Very poor support serice
I have been trying to reach support services via phone and email for help regarding my subscription but have not received any response. They have not been able to add one subscription in my services, so I can't use the service even after paying the money. The support service is practically useless and I feel totally frustrated and disappointed.
Response from TradeSmith, LLCFeb 2, 2026
Hi Kameshwar, We’re sorry to hear about your experience and understand how frustrating this must be. We apologize for the inconvenience and have requested a bit more information through the Trustpilot platform so a member of our team can reach out to you as soon as possible and help resolve this. We appreciate you bringing this to our attention. Regards, TradeSmith Customer Success
Bill C.
Jan 30, 2026
Don't subscribe
I listened to the hype. HECLA was at 33 Tradesmith stated that by the middle of February it would be at 41. Guess what, it's the end of January and it's at 23. Luckily I bought call and put options so I didn't loose my shirt. I could have made a lot more if I would have followed my own advice. Im still out the 314 bucks for Tradesmith.
Response from TradeSmith, LLCFeb 2, 2026
Hi Bill, We appreciate you sharing your feedback. Market projections are based on analysis and probabilities, but outcomes can vary due to market conditions beyond anyone’s control. We understand your frustration and appreciate you being candid about your experience as we continue working to improve the value we provide. Regards, TradeSmith Customer Success
Theresa M.
Jan 27, 2026
Purchased the subscription to Trade…
Purchased the subscription to Trade cycles in January. I have contacted Customer Service several times and a lady named Kate called me back yesterday. I was talking and explaining to her I didn’t quite understand the set up and then I realize she was no longer on the phone. I would at least think she would’ve had the courtesy to call me back, but she did not. I really want to learn this program, but I’m not sure if it’s a scam or not.! One of the perks does not even begin until February 12.
Response from TradeSmith, LLCJan 27, 2026
Hi Theresa, Thank you for sharing your experience, and we sincerely apologize for the frustration you encountered. That is not the level of service we aim to provide. We’ve reached out to you through the Trustpilot platform to request a bit more information so our team can connect with you as soon as possible and help you get fully set up. We appreciate your patience and look forward to assisting you right away. Regards, TradeSmith Customer Success
JACK B.
Jan 19, 2026
Liked Luke, predictive alpha, prediction 2026
Liked Luke, but he needs to know when to sell. Can’t have multiple portfolios expanding forever. Needs to fish or cut bait. Predictive alpha was not very predictive. Now there is prediction 2026. On the surface it seems different from predictive Alpha, but are the data used to generate the predictions fundamentally any different? Predictive alpha gives us a bunch of stocks good for a short period. prediction 2026 let us look up a stock and then tells us when it is likely to be productive. Is this an improvement over predictive Alpha in terms of returns?
Response from TradeSmith, LLCJan 20, 2026
Hi Jack, Thank you for the thoughtful question. Predictive Alpha and Prediction 2026 are two different programs, and they use different tools and data models to generate their insights. While they are distinct, they can be used together—when both tools point to similar conclusions about a stock, that alignment can help signal higher conviction. If you’d like a deeper explanation of how each program works, how they differ, and the best way to use them based on your investing goals, we encourage you to give us a call at (866) 385-2076 or email us at [email protected] . One of our agents would be more than happy to walk you through it. Regards, TradeSmith Customer Success
Robert G.
Jan 14, 2026
As usual as with ALL team members
As usual as with ALL team members, Ed was courteous, professional in addressing my question and request in a timely manner Thank you and have a good day.
Response from TradeSmith, LLCJan 20, 2026
Hi Robert, We're happy to hear that the team addressed your question and request with courtesy and professionalism. We appreciate you taking the time to share your positive experience. We will be sure to pass this along. Regards, TradeSmith Customer Success Team
Seair S.
Jan 5, 2026
thanks guys for your honest reviews
thanks guys for your honest reviews , i am telling people when ever they buy any software or any product they should check it here with Trustpilot. i was going to buy it when i checked the reviews for almost 3 hours i said to my self no way i will never buy something with out checking the reviews
Response from TradeSmith, LLCJan 5, 2026
Hi Seair, Thank you for taking the time to share your perspective. While reviews can be helpful, everyone’s experience can be different, and outcomes often depend on individual goals and how a product is used. We’d be happy to speak with you directly to understand what you’re looking for and see if there’s something we offer that would be a good fit. If you’d like to connect, our team is available at (866) 385-2076 or [email protected]. Regards, TradeSmith Customer Success
Wizardwind
Dec 27, 2025
Bought the TradeSmith programs - Steer clear
Bought the TradeSmith programs - Followed the guide to the letter. - Entered multiple trades, 100% loss rate. 8 trades of 4 months. Every single one was the "worst case scenario". Lost $4000 in addition to the $3000 the products cost.. - Spend money somewhere else. this is terrible.
Response from TradeSmith, LLCJan 5, 2026
Hi Wizardwind, Thank you for sharing your experience. We understand how disappointing it can be to see trades move against you, especially after following a strategy closely. Market conditions can change quickly, and while TradeSmith tools are designed to provide research and risk-management insights, they are not guarantees of performance and results can vary. We’d like to better understand what happened and see how we can assist. We’ve reached out to you through Trustpilot, and you’re also welcome to contact our support team directly at (866) 385-2076 or [email protected] so we can review your experience in more detail. Regards, TradeSmith Customer Support
Sharon P.
Dec 24, 2025
I have tested their Predictive Alpha &…
I have tested their Predictive Alpha & its wrong a lot of the time. I bought 1 subscription & cancelled on another and they wouldn’t give me back my money. I feel like they’re a scam and it’s just better to do your own research since the Internet is full of analysts on stocks and PE earnings don’t buy into this crap I won’t be renewing my subscription.
Response from TradeSmith, LLCJan 5, 2026
Hi Sharon, Thank you for sharing your feedback. We understand how frustrating it can be when a product doesn’t meet expectations, especially in changing market conditions. Our tools, including Predictive Alpha, are designed to provide insights rather than guarantees, and individual results can vary. We’ve reached out to you through Trustpilot to learn more and see how we can help. You’re also welcome to contact our support team directly at (866) 385-2076 or [email protected] so, we can further assist. Regrards, TradeSmith Customer Support

TradeSmith, LLCReviews of tradesmith.com

About TradeSmith

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Very poor support serice

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Purchased the subscription to Trade…

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As usual as with ALL team members

thanks guys for your honest reviews

Bought the TradeSmith programs - Steer clear

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