The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.
TradeSmith, LLC (tradesmith.com) has 273 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
TradeSmith, tradesmith.com
Website
tradesmith.com
Category
Investments & Wealth
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
TradeCycles is an excellent guide for buying stocks. I check their cycles data before buying any stock. It has not only help me make a lot of money, it has prevented me from bad or haphazard choices that would have lost capital. The only reason I'm not giving five stars is because TradeSmith and its partner InvestorPlace are not strong administratively and have let me down and been unresponsive often
Response from TradeSmith, LLCJun 2, 2026
Thank you for sharing your feedback. We’re glad to hear TradeCycles has been a helpful resource in your investment research.
We’re sorry your experience with support and follow-up has not met expectations. Wait times can vary, but our goal is to answer every call as quickly as possible and continue improving response times. We’ve recently added a new team of TradeSmith representatives, and we hope this helps provide faster support in the near future.
We appreciate your feedback and the opportunity to improve.
FM
fernando M.
All the information needed to make a…
All the information needed to make a winning decision is available in Trade Smith
Response from TradeSmith, LLCJun 2, 2026
We're glad you found our information helpful for your decisions. Thank you for your positive feedback!
CS
Clare S.
Tradesmith Platinum has been my investing salvation!!!
I've been a Platinum member of Tradesmith since Jan of 2022. I began with them just using TradeStop a few years before that. I've loved studying and trading the market for 30 + years, however, continued success has only come since being emerged with Tradesmith as a Platinum member. Of course not every trade has been a winner but my overall success is fabulous and with little stress. The tools are powerful and the people dynamic. I love that we get buy recommendations, but the real salvation is the plan for selling as well. Mike Burnick runs "Constant Cash"... selling Puts. This has been an area of great success for me. I'm now loving "Signals" as I learn daily how to make that work for me.
Response from TradeSmith, LLCJun 3, 2026
Clare, 30+ years of market passion combined with the right tools is a powerful combination and it's wonderful to hear Platinum membership has brought that next level of consistency and peace of mind you were looking for! You touched on something so many members appreciate which is that having a clear plan for when to sell is just as important as knowing what to buy. Excited for you as you continue growing with Signals and we look forward to being part of your journey ahead!
LS
Leldon S. C.
Very good data for comparative…
Very good data for comparative evaluation of stocks, but not being very tech savvy, and I find some of their offerings are too difficult for me to actively use on a daily basis. Robert S
Response from TradeSmith, LLCJun 2, 2026
Thank you for your positive feedback on our data. We know some features can take time to get familiar with, and we’re always looking for ways to make the software easier and more intuitive to use. Our goal is to provide tools that are both reliable and simple to navigate. If you have any specific feedback, please feel free to reach out to us at [[email protected]]
AB
Aladdin B.
***** SHYSTERS ***** - If 0 Stars were only possible, couldn't be more disappointed. Terrible support.
Signed on to trading offering with "Guaranteed Full Cash Refund," to be lured into a $2,500, non-refundable offer, hidden within, that can only be switched to a merchant credit. Pop-up after pop-up offer services as "one-time only, special offer." Though now, the fine print has changed into a merchant credit for other services. Luckily, I was able to recoup only $500 of the $3,000 I spent. No recourse, except to try to find something that might fit my options trading style. Scam billing & the only option is to take on one of their other failing strategies. Earnings Season Pass service covers one week of earnings & arrives on Sunday. First one was delayed, due to system issues & wasn't available till midday Monday.
Response from TradeSmith, LLCMay 28, 2026
Hi Aladdin, thank you for sharing your feedback. We’re sorry to hear that the services you tried did not feel like the right fit for your trading style. We understand how frustrating it can be when you’re trying to find a service that aligns with the way you trade.
We want to clarify that the terms of each offer are provided before purchase, including whether the guarantee is eligible for a cash refund or a credit refund. The portion of your purchase that was eligible for a cash refund was refunded in accordance with the terms of that offer. The promotion tied to your larger purchase included a 90-day Customer Satisfaction Guarantee in the form of a credit refund that could be applied toward other products from our firm, rather than a cash refund.
We always encourage customers to contact our Customer Service team with any questions before or after purchase. Our team is happy to walk through the offer details, explain the refund terms, answer questions, and help customers better understand which services may be the best fit for their needs.
We also understand that you’ve explored several services while trying to find the right match. In addition to product access, we offer dedicated concierge appointments, educational materials, and live trainings to help customers get oriented, understand the tools, and receive a more personalized walkthrough based on their goals and experience level.
We’d be happy to continue assisting you directly. Please contact our Customer Service team so we can review your account, discuss your trading preferences, and help you make the best use of the resources available to you.
SL
Stephen L.
TradeSmith is a joke
TradeSmith is a joke. They hook you with a 90-day refund promise in their long-winded videos, then refuse to give a dime back when you realize it's a time-sink. Now they're claiming it's just some store credit. That's why I moved my mandate to CVE Capital, they actually respect liquidity and don't mess around with your money.
Response from TradeSmith, LLCApr 29, 2026
Thank you for sharing your feedback, Stephen. We're sorry to hear your experience didn't meet your expectations.
We want to make sure refund and subscription terms are always communicated clearly, and we'd like to look into your specific situation. We weren't able to locate your account based on this review — could you please reach out to our customer support team directly so we can review the details and work toward a fair resolution?We appreciate you giving TradeSmith a try and hope to have the chance to make this right.
CA
Chris A.
Condensed but meaningful
Condensed but meaningful. Build #Echomines..# foundations. Systems guide timing. Gains follow.
Response from TradeSmith, LLCApr 22, 2026
Hi Chris,
Thank you! We appreciate your perspective.
Regards,
Tradesmith Customer Success
CU
customer
Go Elsewhere!
I have had innumerable stocks they predicted would go up but went down instead. Example COP with a predictive of 89% in a Low Volatility Model was supposed to be up 7.1% on their target date of 4/22/26 is actually -10.5% (an 18% difference) and heading further down today. I am down 11% since joining and 7 out of 10 predictions I hold are down. >Look elsewhere! AND THEY ARE NOT CHEAP TO JOIN!!!
Response from TradeSmith, LLCApr 22, 2026
Hello,
We’re sorry to hear this and understand your frustration. Markets can be unpredictable, and while our tools provide data-driven insights, we don’t guarantee specific results.
Our goal is to support better long-term decision-making. If you have any specific questions about your service or others that may be a better fit, feel free to reach out—our team would be happy to help.
Regards,
Tradesmith Customer Success
