TradeSmith, LLCReviews of tradesmith.com

Response from TradeSmith, LLCJun 4, 2026

Really glad the tools have been delivering for you, Tod, and the upselling frustration is something we take seriously. We appreciate you sticking with us despite that, and your candor is genuinely valued!

Response from TradeSmith, LLCJun 4, 2026

We’re sorry to hear about your experience and understand how frustrating losses can be. Our team is going to reach out directly to make sure you feel comfortable using the TradeSmith tools and understand how they’re designed to help identify potential winners while managing risk and cutting losers. We know investing tools can feel overwhelming at times, and we’re here to help you get the most out of your membership.

Response from TradeSmith, LLCJun 11, 2026

We appreciate your feedback regarding our promotions and emails. We understand your frustration with lengthy videos and additional costs. We are reviewing our communication strategy related to variety fo services we offer and how they align with differing investment needs.

Response from TradeSmith, LLCJun 3, 2026

Thank you for the thoughtful feedback, and we're glad to hear the recommendations have been valuable to you. We completely understand the frustration with email volume, and we actually tried to reach out to you directly to help, but weren't able to connect. The good news is that you do have options to customize the type of content you receive, so you can focus on just the services that matter most to you. If you'd like to make those adjustments, please reach back out to us, our team is happy to walk you through it. We appreciate you being a customer and want to make sure your experience matches the value you're getting from the recommendations.

Response from TradeSmith, LLCJun 4, 2026

Thrilled to hear that, Achim, and welcome to making TradeSmith your go-to! It's great knowing our tools and customer service stood out from the rest. We look forward to continuing to deliver for you!

Response from TradeSmith, LLCJun 4, 2026

Happy to hear TradeCycles has been a good fit for you, Jim! We appreciate the honest feedback on the promotions side of things. Looking forward to continuing to bring you value!

Response from TradeSmith, LLCJun 4, 2026

Thank you for sharing this feedback. We’re sorry to hear TradeCycles hasn’t delivered enough value for you, especially given the annual cost. We’re glad to know you’ve found TradeStops Pro and Trade Booster beneficial, and we appreciate you taking the time to tell us what is and isn’t working for you. We understand your TradeCycles subscription is already set to expire, and we’ll take your comments seriously as we continue working to improve the member experience.

Response from TradeSmith, LLCJun 4, 2026

Thank you for the kind words, Steve! We love hearing that the tools have been hitting the mark, and our team takes real pride in being genuinely helpful. Looking forward to continuing to support you!