TradeMoreReviews of trademore.com

Trade more falsely quotes devices to their own benefit. Their standards for phone conditions go as followed “ Perfect - Fully functional in like-new condition with no scratches or blemishes. Good - Fully functional with normal wear and tear, minor cosmetic scratches. Poor - Device is not fully functional or has cracked screen and/or bent housing.” I a phone salesman have worked with cellphones for many years and and understand and can agree with these terms. So when given a quote that a iphone 11 with no existing damage and functional problems was quoted to their standard as poor. It leads me to believe that trademore is nothing more than a scam.

I ordered from Trademore and within 2 days time the "new" phone was sitting at my doorstep. Supposedly I needed to sign for it, but it was just dropped outside my apartment building. Opened it up and the phone is in excellent condition. Here's the kicker. The phone is locked and I can't unlock it. Their customer service is only available during weekday work hours while my carrier's IT department is laughing at me purchasing from a used retailer.

Everything went exactly like they said it would. Got a quote on my phone, mailed it out on a Friday (UPS didn’t run over the weekend) and they got the phone on Tuesday. I tried to follow to see about the payment status but had issues logging in. It was my fault, I forgot to register but when I emailed them they got back to me willing to help set up my account. My payment hit PayPal the following day, Wednesday, with the amount quoted to me. They were fantastic, customer service was great and pay out was quick. I’ll definitely will be using them again!

Very easy to pack and ship back my old phone. I was honest about the condition so I received the full amount they offered the same day they received the old phone. Great experience!

I ordered 2 1phone XR for my kids for Christmas and I will be ordering again every soon

I rating this company again because after writing a review here they contacted me by email stating the reason i did not paid was that they have not received my phone yet ( it was late getting to them ) i finally got paid like two weeks later and got the full amount they originally offer

I ordered a phone from Trademore.com on February 14, 2020. The site makes the claim on multiple pages that orders are shipped out the very next business day and will be delivered for free in two days time. I received the order confirmation email almost immediately after purchasing the phone on Trademore.com and confirmed that the amount was debited from my bank account. It has been three business days since my purchase and I have yet to receive any tracking information. There is no customer service phone number listed anywhere on Trademore.com and they state that it will take 24 to 48 hours to reply to email inquiries. I am currently waiting in the 24 hour period for a reply. I am very disappointed with my experience thus far and if this is not resolved and I am not in posession of the phone by February 19 I will be seeking a full refund of my purchase. UPDATE 2/25/2021: I received an email reply from Trademore.com stating that the severe winter weather in Texas was to blame for the shipping delay. While this is completely understandable, I was highly disappointed that they didn't take the initiative to notify me of this. Due to the phone being in excellent condition as advertised but their customer service practices lacking, I changed the rating to three stars.

This phone compares to all the new ones I have purchased over the years. It made the end of 2020 seem even better! Look forward to buying from this company again. Will tell my friends and family also.