TradeMoreReviews of trademore.com

Updated review: Email contact form didn't work on the website when I tried to inquire about my stalled process. I sent a device in, I had confirmation of arrival but nothing from Trademore on my account. They had no updates and no record of having my device. Upon my negative review, they did respond and made it right. Can't give 5 stars because of what I needed to do for them to respond, but otherwise it would have been a 5 star experience.

I now realize that it would be difficult for any online used phone company to provide the previous owners information to Apple in order to get a phone unlocked. Here is my previous message: I purchased an iphone for one of my children about 2.5 years ago from Trademore. We lost our Apple ID password so the phone became locked. I contacted Apple and they said in order to get the phone unlocked without losing data that we would need Trademore to send the name of the original owner they bought it from to Apple so it could be confirmed that we were the new owner (not stolen). Trademore was unable to assist with the issue.

I rating this company again because after writing a review here they contacted me by email stating the reason i did not paid was that they have not received my phone yet ( it was late getting to them ) i finally got paid like two weeks later and got the full amount they originally offer

Great everything as they stated, quick turn around and organized

I bought an iPhone 6 124gb for $145 October 2018 from TradeMore. Description said iPhone had scratches, signs of wear. iPhone arrived with a noticeable scratch on screen which did not affect viewing too much. Acceptable. iPhone worked well for 3.5 weeks then screen no longer responded to touch. (Due to scratch?) Contacted TradeMore returned iPhone with in 4 week return window. Got $145 returned within 3 weeks. Less stars for the inconvenience of a phone that did not last long. Had I been outside the 1 month return window, I don’t believe I could have returned the iPhone. It needed screen replacement. I would use TradeMore again however. They did not intentionally sell a bad phone to me. older iPhones, like everything, wear out.