TradeMoreReviews of trademore.com

I now realize that it would be difficult for any online used phone company to provide the previous owners information to Apple in order to get a phone unlocked. Here is my previous message: I purchased an iphone for one of my children about 2.5 years ago from Trademore. We lost our Apple ID password so the phone became locked. I contacted Apple and they said in order to get the phone unlocked without losing data that we would need Trademore to send the name of the original owner they bought it from to Apple so it could be confirmed that we were the new owner (not stolen). Trademore was unable to assist with the issue.

I will never deal with this organization again. This was my first experience - and they made it very easy to get my iPhone 8 Max Plus to them. They offered me $168 for a phone that was truly in excellent condition…not a scratch on it and working fine. When their offer came in it was for less than HALF that amount: $67! They considered the device in “POOR” condition. Never again.

On November 20th I bought two XR iphones on trademore's website, shipping was fast and arrived in 2 days, the problem started when one of the iphones did not arrive with the expected quality (there was a huge risk on the side) and I chose to do it the refund on November 27th. On December 7th the device was received by them and on December 11th the refund was supposedly authorized. The problem is that to this day I have NEVER received my money back, I even wanted to buy other iphones but as they are taking this case it is really disheartening. I don't recommend trademore, if you want security and a smooth purchase they don't offer it. I will go to the last resort for the money I paid, including the American court. Edit: Order #U8M9UX2RCM and Return Order #UKWRALNHHF

Very happy with the experience. Good way to get rid of my old phone with a broken screen.

I had an odd mix up with my package being sent to TradeMore; the tracking number I received from UPS was different than what my online TradeMore order provide. After about a week without my order being updated, I got concerned that I had possibly made some kind of error in my shipping, so I contacted support. They responded to me within six hours of emailing them with a simple and reasonable explanation, telling me that they would look into it. About an hour an a half after that, I saw I had received my payment, and had an additional email apologizing for the "inconvenience", as though having a support issue such as this fully resolved within six hours is anything other than fantastic. Wicked efficient and pleasant support.

I just sold my unlocked 256Gb iPhone XR to TradeMore and I couldn't be happier with how smooth this went, especially after having the worst experience with one of their competitors (Decluttr). I quoted my phone as poor since the back camera lens had a tiny chip on its side but it wasn't affecting the phone. The phone was fully functional and the camera was working fine, fully able to take pictures and videos. So why did I marked it as a bad phone? Because I tried to sell it to Decluttr first, and they lowered their offer by $200 because of the little chip. Even if I explained to them it wasn't affecting the phone, they refused to test it again and I asked for it to be sent back. So, I contacted TradeMore prior to sending the phone and asked about what state I should quote the phone for and they advised poor. I sent the phone to TradeMore using my own packaging and it arrived a few days later. It took TradeMore 24 hours to inspect the phone and pay me via Paypal! So, really fast service here! But the good surprise was that after inspection, they agreed with me that the phone was fully functional minus some wear and tear and they raise up their offer by more than $100. I couldn't be happier! I seriously cannot recommend them more, especially after the awful experience with the scam that is Decluttr, it's a breath of fresh air to find such an honest goods buying company with some very professional ethics! Oh, and their customer service staff is very reactive, they always replied to my emails within an hour or so. If you're looking to sell a phone, a tablet or a smartwatch, look no further, TradeMore is the real deal!

I purchased an iPhone 7 on 7/2/2021. I just wanted to thank Trademore for selling me a phone that has a known hardware defect. You see the iPhone was made in China, model A1660 that is known for the hardware that connect to the telco service provider to fail and the hardware needs to be replace by Apple. I had it one day and could not get it connected to my provider. Took it to the local Apple store and low and behold the problem is a known hardware defect. You can google: iPhone 7 no service issue. Don’t get burn like me. I don’t think I do business with Trademore again.

Just ordered my phone yesterday 07/18/21. iPhone XS Max Gold 256GB (Unlocked) and Excellent condition. I was very skeptical about placing my order with the negative reviews but I went ahead and did. I don’t know how I feel about it because after reading even more reviews I am very worried. Trademore guarantees free 2 day express shipping. I will update my review once I have received my order. UPDATE: Received my phone today 07/21/21. My iPhone shipped out on the 19th and it arrived in two days as guaranteed by Trademore. My phone is in excellent condition with 92% battery health. It came unlocked liked requested and my camera and speakers work perfect. No scratches or scuffs on my screen or around my phone. It looks brand new. I’m so happy with my purchase. For a phone retailing at around $1000 I literally got it for half of that. Thank you Trademore