TradeMoreReviews of trademore.com

Looked all over amazon, ebay, best buy, etc., etc., for a quality used iphone and just wasn't finding what we wanted for a good price. Saw that someone mentioned TradeMore online so I had a look, read the positive and negative but had a real good gut feeling about it that I did not have with the others. Happy I trusted my instinct because we received a fantastic fully functioning iphone 11 at a great price. Arrived before we knew it and are extremely happy.

I had a phone that my carrier would not consider a trade in because of the cracked screen. I had sold an old cell phone online before but decided to shop around for the best quotes. I was surprised that most everyone offered about the same amount of money and then somehow I stumbled on Trademore. I filled in the info and their quote was almost double of the other sites, even the one I had used before. There was a delay from my carrier for my replacement phone and Trademore kindly agreed to an extension of the offer after I emailed them about my issue. My new phone arrived, I sent my old phone to Trademore via UPS with the package kit they provided and the original quote was in my PayPal account 2 days later. Their offers are very fair, their customer service and communication skills are exemplary, and their quick responses and payments are unparalleled. Because of them, I was able to pay my past due electric bill. I will be recommending Trademore highly to all!! Thank you, Trademore for all of your kind consideration and expedited service.

my aunt helped her daughter buy a phone off from trademore, so i bought a phone (iPhone 12 pro max) to see how it is. i got the excellent condition, 256 gb, and unlocked and it came perfectly! just like they said, it did come in within 2 business days through fedex. i suggest if you do order it, have someone be at your home for you so when fedex delivers your phone they’re able to sign it off for you. i will be definitely ordering more iPhones for cheaper prices on trademore!!

Very happy with the experience. Good way to get rid of my old phone with a broken screen.

I had an odd mix up with my package being sent to TradeMore; the tracking number I received from UPS was different than what my online TradeMore order provide. After about a week without my order being updated, I got concerned that I had possibly made some kind of error in my shipping, so I contacted support. They responded to me within six hours of emailing them with a simple and reasonable explanation, telling me that they would look into it. About an hour an a half after that, I saw I had received my payment, and had an additional email apologizing for the "inconvenience", as though having a support issue such as this fully resolved within six hours is anything other than fantastic. Wicked efficient and pleasant support.

I just sold my unlocked 256Gb iPhone XR to TradeMore and I couldn't be happier with how smooth this went, especially after having the worst experience with one of their competitors (Decluttr). I quoted my phone as poor since the back camera lens had a tiny chip on its side but it wasn't affecting the phone. The phone was fully functional and the camera was working fine, fully able to take pictures and videos. So why did I marked it as a bad phone? Because I tried to sell it to Decluttr first, and they lowered their offer by $200 because of the little chip. Even if I explained to them it wasn't affecting the phone, they refused to test it again and I asked for it to be sent back. So, I contacted TradeMore prior to sending the phone and asked about what state I should quote the phone for and they advised poor. I sent the phone to TradeMore using my own packaging and it arrived a few days later. It took TradeMore 24 hours to inspect the phone and pay me via Paypal! So, really fast service here! But the good surprise was that after inspection, they agreed with me that the phone was fully functional minus some wear and tear and they raise up their offer by more than $100. I couldn't be happier! I seriously cannot recommend them more, especially after the awful experience with the scam that is Decluttr, it's a breath of fresh air to find such an honest goods buying company with some very professional ethics! Oh, and their customer service staff is very reactive, they always replied to my emails within an hour or so. If you're looking to sell a phone, a tablet or a smartwatch, look no further, TradeMore is the real deal!

Just ordered my phone yesterday 07/18/21. iPhone XS Max Gold 256GB (Unlocked) and Excellent condition. I was very skeptical about placing my order with the negative reviews but I went ahead and did. I don’t know how I feel about it because after reading even more reviews I am very worried. Trademore guarantees free 2 day express shipping. I will update my review once I have received my order. UPDATE: Received my phone today 07/21/21. My iPhone shipped out on the 19th and it arrived in two days as guaranteed by Trademore. My phone is in excellent condition with 92% battery health. It came unlocked liked requested and my camera and speakers work perfect. No scratches or scuffs on my screen or around my phone. It looks brand new. I’m so happy with my purchase. For a phone retailing at around $1000 I literally got it for half of that. Thank you Trademore

Everything went exactly like they said it would. Got a quote on my phone, mailed it out on a Friday (UPS didn’t run over the weekend) and they got the phone on Tuesday. I tried to follow to see about the payment status but had issues logging in. It was my fault, I forgot to register but when I emailed them they got back to me willing to help set up my account. My payment hit PayPal the following day, Wednesday, with the amount quoted to me. They were fantastic, customer service was great and pay out was quick. I’ll definitely will be using them again!