TradeMoreReviews of trademore.com

I trusted Trademore twice and had a pleasant experience, but now the third time I have ordered a phone for my son to come by Christmas. This has still not arrived and I was not given tracking even though it says it’s been shipped!!!!! This is so disheartening because I have trusted them in the past. I’m disappointed that I contacted them via email twice and no response from an actual human. There is no number to call either. I have yet to receive info on my order and receive it at some point since I have already paid for me! I’m so so disappointed. Update: they proceeded to cancel my order with no explanation. I will update on how long it will take to get my refund!!

I sent 2 phones and a watch in February, the boxes arrived really quickly . I took them to UPS after 3 weeks I sent an e mail for a status. The web site was still showing not received . The e mail said they had then and the were behind. Then I got paid for a phone week later paid again for the watch. Now the last phone is still showing received on the web site. I had another e mail saying the would update me by the 27th March. Still nothing. I full appreciate when a company gets behind but poor feedback and not hitting your own targets is not acceptable. So come guys feedback to your customers and stop accepting more phones than you can process.

hello, I recently tried placing an order on the website. it gave me this message after i tried giving the payment with my credit card, however it seems it still charged my card although the order didn't process through. I have tried to contact everywhere & have not received a response.

I ordered from Trademore and within 2 days time the "new" phone was sitting at my doorstep. Supposedly I needed to sign for it, but it was just dropped outside my apartment building. Opened it up and the phone is in excellent condition. Here's the kicker. The phone is locked and I can't unlock it. Their customer service is only available during weekday work hours while my carrier's IT department is laughing at me purchasing from a used retailer.