TRAReviews of tra.com

DO NOT USE THEM. My husband owed the IRS money so he decided to call TRA. He signed up with them got all his paperwork and they took his $595 upfront fee. After not hearing from our representative I told him to cancel it. It was within the 3 day cancellation window. He signed the cancellation notice and I send it to them. The representative still (Macy) did not get back to us until a week later. In between this time we had put a dispute on the account. This was at the beginning of December. She advised that the money would be refunded when the dispute was resolved. The dispute was resolved and I forwarded her all the paperwork from the bank that she continued to ask for. Now it is going on February and I keep getting the run around that we have not received anything from the bank. I emailed the paperwork to her from the bank. They still have not refunded any of the money. And it’s the beginning of February. I took care of the IRS myself. Stay away from them!

I sued them THEY ARE SCAM ARTISTS don't use them They need to be closed down

When I called knew just what to say to me to calm me down. Heidi V is absolutely worth her weight in gold. Heidi is a true Angel here on earth 🙏🙏🙏💪❤️💜5 stars all the way !!!

Gnat My tax preparer was amazing, professional and knowledge. She answered all of my concerns in a timely and professional matter. I have had great experience with TRA thus far from the start.

Jearld was very helpful and knowledgeable. We had a good discussion and he explained very clearly what will happen. I would recommend TRA to anyone

Janine was very helpful in accomplishing my outcome, with VERY minimal assistance from me. Thank you, Janine!

What made my experience GREAT was the first person who guided me through the process, answered all of my questions, and made me feel confident in my decision: Heidi Vitug! She made me feel like family from the very beginning and, even now, still remembers the names of my cats! If you have the opportunity to work with her, make the effort! She and her knowledge and kindness are worth it! She makes me smile whenever I speak with her and she is so patient. Thank you Heidi for your compassion to what can be a scary process! You are a terrific representative of this company and I am so grateful we connected!

Top notch customer service people and really helpful client portal for document viewing and Uploading. Most recently spoke with Alex F. when I needed help and she was quick to dial into my status as a client. Very knowledgeable and pleasant to deal with!