TowerhobbiesReviews of towerhobbies.com

Being based in the U.K., I used to use Tower Hobbies when the exchange rate was favourable. However, they no longer allow international orders. Shame, used to be a great website, easy to find spare parts.

1/10 Neo Fighter 2WD Buggy DT03 Kit TAM58587 do not order this car had nothing but trouble with it period they sold me a car that has faulty parts and does not run I will not be ordering from here again

Tower does not care about their customers anymore! Their coupons do not work, the birthday coupon does not work, their phones are shut off most of the time. Once and a while you can get through, but are put on hold. No one ever answers. I have been telling them by email for more than a month now that they have me blocked and to look at my account, NO Response from them, other than one that said to call another number, which also does not work! Tower Hobbies has went from number one to total LOOSERS!

I am surprised to see the 2.5 stars with Tower Hobbies. I have been ordering plastic models from this site for just over a year now, and they never failed my orders. I joined as a "premium" member for $10 a year, and all my orders shipped free. I have also used their "premium" member coupons to get another 20% or so off already 20% off Tamiya plastic models, and that's the best prices I have seen online. I have been building Tamiya models for almost 60 years, and I know the prices! Another good thing about Tower Hobbies is when an item is in back-order, they never charge it until they ship, and I still get the coupon-discounted price that I was promised when I ordered. Well, I am old and have patience; I ordered a Tamiya 1/350 USS Missouri (Mighty Mo) last June, and I finally got it last week ... 8 months later ... with a price 20% less that anywhere I looked! BTW, this one goes to my 9-year old grandson, and his name is Momo.

I should have read the reviews on this company before I placed an order I would never have made an order with. Placed an order with them and they gave No phone call. No follow up email. No confirmation no order number no tracking number it's been almost a week since I ordered.The order is just sat in limbo. Called an emailed too many times to count still have not received any confirmation. WARNING WARNING! DO NOT ORDER FROM THESE GUYS THE CUSTOMER SERVICE IS NON-EXISTENT AND THE ORDER PROCESSING WILL ROB YOU OF YOUR ONE-DAY SHIPPING NO SENSE IN PAYING EXTRA SHIPPING WITH THESE GUYS BECAUSE THEY WILL NEVER SHIP IT OUT UNTIL THE LAST MINUTE! Was told I was going to get a call back from a supervisor on the 23rd 540-915-4449 Joseph never received!

Shipping problem have been a 3 year problem for me, when product is damaged or of poor quality, they have done nothing for me, NOTHING. Damage on product they say" we will take care of it" they have not , EVER. So after 5 years i now order things i can afford to toss in trash. More to my local hobby shops and we have only 3 in Detroit and they are 20 miles away. I would post pic of a many planes, left in the rain for hours by their shipping company they use, and do nothing to help make sure the product arrives in good condition. I have talked to them till im blue in the face and no respect for my 5 to 6 k i have spent there. And stop catalogs. Im done

I have been fair disappointed with the services lately. I placed an order on Monday. I have yet to receive an email about my purchase going through or any information on when it will be shipped out. I called customer service and they informed me that everything looked good they are just waiting on it to process and it would ship this afternoon. That has yet to happen. Hansell Vonier

Love products husband had fun puting kit together was tougher then other places we get. Good qualityreceived quickly but be careful with Easy pay. They take 2nd payment out (30 days after first) and 3rd 4 days after after 2nd not 60 days from first payment. They said it can happen and they reserve the right to in fine print nothing they can do.