TOV FurnitureWelcome to TOV Furniture! Your source for Chic, stylish, and affordable furniture.
TOV Furniture (tovfurniture.com) has 237 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Barbara
I was very pleased with our purchase of Denmark counter stools. Miko was very knowledgeable and helpful. The Denmark stools were delivered without scratches, dents in perfect condition, and wrapped carefully and securely. Thank you Miko for being very patient, and reassuring me of all the questions I asked. We love our counter stools, my Grandchildren are telling me how comfortable they are!
Elif
I ordered a dining table from TOV Furniture and contacted them to return it the same day it was delivered, unused and in perfect condition. They refused the return because I no longer had the original packaging - a condition that was not clearly disclosed at checkout. Their return policy is only linked at the very bottom of the checkout page, which is not considered conspicuous under New York General Business Law §218-a. I plan to file a consumer protection complaint and initiate a chargeback. This was a disappointing and inflexible experience. I will not order from them again.
Elizabeth K.
MJ was timely, friendly, and solved the issue!
Michael D.
Horrible company. Their customer service is awful. They told me the warranty doesn’t cover the outdoor table despite the fact that the damage occurred a week after I set the table up. Do not buy from TOV
Nasser H.
Great customer service provided by Katrina. She was always responsive and was able to solve my issue. Because of the great customer service, she provided I will be purchasing more items from them.
m
Sadly, this company does not take pride in the quality of their products or customer satisfaction. Paid almost 2,000 for a sectional that was delivered with a manufacturing defect that prevented the legs from being attached. I also paid for the warranty. I notified them within 24hrs expecting them to replace the sectional, but instead was told they would send someone out to repair. It can not be repaired without compromising the sturdiness of the structure. It's been a week and we have no furniture to sit on. I did not pay $$ to have a repaired refurbished sofa.
Vinay D.
I had a terrible experience with TOV Furniture. All four products I ordered arrived damaged and were of poor quality. It’s clear their quality control is severely lacking. The furniture was poorly made, and dealing with this company was nothing but a headache. I cannot recommend TOV Furniture to anyone—avoid at all costs!
Hector M.
Great customer service, very quick and efficient and friendly! Thank you Mariela 😃
