Total Wine & MoreReviews of totalwine.com

I've been here plenty of times with my wife and other friends and the only person they ID I'd the person buying me or my wife or the Friends I go with and this time I didn't have a ride so I had my 19 year old niece give me a ride and she drove from Covina to Claremont to pick me up and take me to San Dimas total wine and more......they wouldn't sell my anything because they said everyone In my group must be 21 years old, oh BS and they don't have any signs posted.....never ever again am I shopping there, horrible service

We had a great time shopping at the St Louis Park, MN location! Dave shared his knowledge about wine and we went home with 2 cases of great wine! We’ll be back! Thanks Dave!

I'd been wanting to go to a Total Wine & More, because of the MORE, for quite a while. I hadn't made it though because of the distance. Was thrilled to learn they were opening a store in Avon -- my neighborhood! Unfortunately, I am a beer lover. Not only that, I am a lover of sweet, bold styles, Imperial Stouts, Milk Stouts, Pastry Stouts, Chocolate Stouts, Some Porters, Barrel Aged Stouts and Porters, Bocks, Dopplebocks, etc. In this store, however, while there was a whole aisle devoted to craft beer, only on section, maybe 5' wide, contained all the examples of these types that this store offered in the single beer section. I bought a couple of the only three beers that I found that sounded good, but only one of them was really enjoyable. I will go back one time, to check out the packaged beer section and to see if this situation has been improved, but I think I'll find more of what I want in the neighborhood liquor store I've been going to.

Incredible selection, great gift options, and curbside service, which was especially great during COVID. Hate to say it, but Total Wine helped us through the pandemic.

Awful experience. Visited the store to purchase an item that I found on line in stock. However, it was not on the reachable shelf. The associate was not willing to get it down for me. He had me order it online and come back in 2 hours. The next day when i went to pick up they were closed due to a flood. Although I had already paid they couldn’t give me the product. I called and was given a gift cert that was only able to be used on non alcohol and expired in a week. Awful customer service. Will not go back.

Horrible customer service! Wish I had read the customers' reviews before deciding to deal with this company! They failed to deliver the order 1st time, I called and spoke with someone from customer service who was likely in a rush. They ensured me that the order will be redelivered the next day between 1 pm and 3 pm. My friend (it was his Bday) was waiting for them all day. They failed to deliver again and instead were processing a refund. So, basically, they simply lied to me. Failed to deliver twice. Didn't send any notifications about the redelivery attempt, the next time I called customer service they were trying to blame me for the lack of instruction (???), which were very clear from the beginning: deliver to a residential address, both phone and emails were given, people were home waiting. What a terrible way to do business!

If you want cancel online online order ，you must be call customer service，but they work at 9 a.m，if you made delivery at morning，they will told you you cancel too late！

Why did price change from $60.99 to $64.99 all of a sudden??? Not at all happy. Will purchase from another store that has the same item for $56.99.