Total Watch RepairReviews of totalwatchrepair.com

I am in Australia and ordered on 27th March 2025. Still nothing! I have emailed 5 times. I received one email stating it would be sent on 10th April as per their instructions 7-10 days. I then received email with tracking on 10th April but there is no status and it’s saying preparing to dispatch. It is now 15th April and still nothing movement. I have emailed again and have not got a reply. After paying $74 delivery fee I expected it to be sent. Not happy at all.

Meine Citizen Eco Drive ging nicht mehr. Sämtliche Reparaturservice Geschäfte konnte meine Uhr nicht mehr reparieren. Selbst Citizen Deutschland mit Sitz in Hamburg konnte keine Ersatzteile mehr besorgen. Letzte Möglichkeit war TWR in Kalifornien. Nach kurzer Kontaktaufnahme kam dann umgehend ein Kostenvorschlag. Meine Uhr wurde zu meiner vollsten Zufriedenheit repariert. Die Kommunikation war auch sehr gut. Vielen Dank. Ich kann diese Firma sehr empfehlen.

I would give this company 'zero' stars if possible. I didn't receive my order when it was supposedly delivered. I emailed the company about my issue and have never received a reply back. I highly recommend not getting involved with this company.

Ordered a bracelet on 6/5 which should ship 7-10 business days. 11 business days later and they say it hasn't even been delivered to their store yet. Says it will ship out this week but didn't sound confident. Stuff happens but they should be the one contacting me about the mess up, not the other way around.

Easy to order.

Send a watch in for repair after a local jewelry store broke it changing a battery. The repair cost was reasonable, the repair time was fast and the return shipment was well packed. You can't go wrong.

I must have misunderstood "authentic" Seiko replacement strap" and "genuine" Seiko watch bands in the advertisement. I thought I was ordering an identical original watch band replacement. The watch band I received was the same style but the number of eyelet holes was different than the original watch band. The original watch band had 10 eyelet holes. The band I received only had 7 eyelet holes. I have a small wrist and had to punch a hole in the new watch band so I could wear it.

Product was great! Shipping was fast, and everything was exactly as described.