Total Watch RepairReviews of totalwatchrepair.com

Had a 1st Gen rare Seiko Monster that needed a movement refresh. Spent ~$400, including shipping, to have the watch disassembled, cleaned, calibrated, etc. The watch came back accurate and looking nice (plus a fresh crown tube, which it needed), but the amplitude was low, and the beat error was at a ridiculous 3.5ms. Sent it back for 'recalibration'. No real change. I adjusted the beat error myself to about .5ms. Next time, I would send it to Seiko. I was left with the impression that they do work quickly, without attention to the easy details, and then move on. The job technically got done - but it was very expensive and I wouldn't use them again.

Service was very good. I did have to return the item. The pictured item was not what I received. I did receive a prepaid return label for the refund.

Took too long. 3 weeks to install a new movement in my wristwatch is way longer than necessary. (Required two nudges by email.) Having said that, got the watch back and a week in it’s performing well. Though if it had conked out in a week we would be talking zero stars. In fact, asking someone to judge the quality of the repair right after getting it back isn’t really helpful. Ask me again in a year. Or two years. The repair cost as much as the watch so I’d hope to get several years of headache free performance before really assessing the new movement.

I was disappointed with the replacement strap that was put on my $600 Seiko Sportura Watch.The strap looks very cheap.It should have had some type of design to match the watch.

Quick delivery and perfect fit. Only lasted a few months though. Too bad that there is only a 30 day return policy and no warranty. I have an office job and only wear my watch occasionally so I have to assume that the quality is poor. I'll buy a new watchband from somewhere else.

According to Invoice 1407955820, Transaction 6411925590, I bought 2 belts for a total amount including shipment of $40.85 and only 1 belt arrived. After this comment I was contacted immediately by Total Watch Repair and the missing band was sent right away. This means that they really care about customer satisfaction. I do recommend them. Excellent quality products, low price and quick delivery. I am grateful and impressed of the way they care about their business.