Tops and Bottoms Reviews | Read Customer Reviews of topsandbottomsusa.com

Tops and BottomsReviews of topsandbottomsusa.com

4.6631 reviews
Clothing & Underwear
3960 W Madison St, Chicago, Illinois

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Tops and Bottoms

About Tops and Bottoms

We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.

Tops and Bottoms (topsandbottomsusa.com) has 631 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: topsandbottomsusa.com
Website: topsandbottomsusa.com
Category: Clothing & Underwear
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Tops and Bottoms reviews

631 approved reviews, newest moderated first

Olivia R.
Feb 23, 2023
Great costumer service
William responded quickly and efficiently to assist in resolving an issue I had with my order.
Response from Tops and BottomsApr 21, 2023
Dear Olivia, Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you had a great experience with our customer service team, especially with William. We take pride in providing efficient and quick service to our customers and are pleased to hear that we were able to assist you with resolving any issues that you had with your order. Thank you for choosing Tops and Bottoms USA, and we look forward to serving you again in the future! Best regards, Tops and Bottoms USA
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Shawn Fields S.
Feb 21, 2023
Well actually just knowing you guys…
Well actually just knowing you guys still had them in stock was awesome actually. Then Jared introduced me to the website and the outfit that goes with the shoes. I like that a lot. I will definitely be ordering from here again.
Response from Tops and BottomsApr 21, 2023
Dear Shawn, Thank you so much for taking the time to leave such a positive review about your experience with Tops And Bottoms USA. We're thrilled to hear that you had a great experience with our team and that we were able to help you find the perfect shoes and outfit. We take pride in providing our customers with a wide selection of high-quality products, and we're glad to hear that we were able to provide you with exactly what you were looking for. We also appreciate the kind words about Jared and the rest of our team, as we strive to provide excellent customer service and make every customer feel valued. Thank you again for choosing Tops And Bottoms USA, and we look forward to serving you again in the future. Best regards, Tops And Bottoms USA
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Elon C.
Feb 19, 2023
Shout out to William!
My experience with the people over at Tops & Bottoms was Great! I hit on the raffle for the Playoff 13s, and I say great because William reached out to me a couple of times to make sure that I would receive the sneakers, He was very professional and understanding. So thank you William for going above and beyond to make my experience at Tops and Bottoms a Great One! Even though I did not purchase the shoe(because I already won a different raffle for my personal pair) I will definitely keep you all in mind for future raffle's and stuff. Thanks!
Response from Tops and BottomsFeb 22, 2023
Dear Elon, thank you so much for sharing your stunning experience with us. We are glad you had a positive experience. Our customer support representatives are working day and night to bring you a smooth shopping experience. We would like you to try out future raffle to test your luck and offer us a chance to serve you with excellence. Looking forward to bringing you exceptional service in the future too!
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Jack L.
Feb 19, 2023
First Time Buyer Jared was very helpful and it was a…
Jared was very helpful and it was a very easy hassle free experience. Will be coming back for shoe needs in the future.
Response from Tops and BottomsFeb 22, 2023
Thank you for sharing your valuable feedback with us. At Top & Bottoms USA, we are always dedicated to serving our customers none other than the best service! We are looking forward to serving you again in the future too.
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India D.
Feb 18, 2023
William was amazing I called and told…
William was amazing I called and told him about my issue and he made sure to ensure about everything that was going on and how he made it his mission to correct the mistakes while also keeping the customer happy William is really a amazing worker and a great access to the company
Response from Tops and BottomsFeb 22, 2023
Dear India, we are grateful that you shared your feedback with us. It is great to know that our customer services meet your expectations. We’ll love to serve you again.
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Brian F.
Feb 18, 2023
William was incredible
William was incredible. Super helpful, very knowledgeable, patient and supportive. I will be ordering my next pair of shoes from here.
Response from Tops and BottomsFeb 22, 2023
Thank you, Brian, for sharing your valuable feedback with us. Our customer support team is always here to assist you. We’ll be more than happy to serve you again.
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Adam L.
Feb 16, 2023
William was amazing and accommodated…
William was amazing and accommodated for a little issue that we ran into. But overall their customer service especially William was amazing!!! I will be purchasing more jerseys from this company
Response from Tops and BottomsFeb 22, 2023
Thank you, Adam, for sharing your thoughts with me. We are glad that you like our services. We’ll be looking forward to assisting you in the future too!
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Jesse A.
Feb 14, 2023
Ethan was awesome
Ethan was awesome. He went out of his way to get me the Nike jacket I wanted. Even after the website had said “ not available” and gave me a small discount because it took a week to arrive. His customer service was beyond great.
Response from Tops and BottomsFeb 22, 2023
Dear Jesse, thank you for sharing your valuable feedback with us. We are glad you choose our services! Hope to see you again.
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