Tops and BottomsReviews of topsandbottomsusa.com

Response from Tops and BottomsSep 4, 2023

Dear Nathan White, Thank you for taking the time to leave us a review on Trustpilot. We appreciate your feedback and want to extend our apologies for any inconvenience you experienced regarding the shipping of your order. We're glad to hear that you found the product to be great and as described. However, we understand that shipping delays can be frustrating, and we sincerely apologize for the delay you encountered. We've taken your feedback seriously, and we have been actively working on streamlining our shipping system to ensure that such delays become rare exceptions rather than the norm. We understand that timely delivery is crucial, and we're committed to improving this aspect of our service. Your feedback helps us make necessary improvements, and we appreciate your patience and understanding during this process. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Tops & Bottoms. We hope to have the opportunity to serve you again and provide you with a more efficient and satisfying shopping experience in the future. Best regards, Tops & Bottoms

Response from Tops and BottomsApr 21, 2023

Dear Kay Wilder, Thank you for taking the time to leave us a review on Trustpilot. We appreciate your feedback and we are sorry to hear that your experience with our business fell short of your expectations. We are glad to hear that William was helpful and informative, and we will make sure to pass along your kind words to him. At Tops and Bottoms USA, we take pride in our customer service and we always strive to provide our customers with the highest level of support and assistance. We are committed to continuously improving our services, and we would love to hear more about your experience with our business. If you have any further feedback or suggestions, please do not hesitate to contact us at 773-482-3900. Thank you for choosing Tops and Bottoms USA, and we hope to have the opportunity to serve you better in the future. Best regards, Tops and Bottoms USA

Response from Tops and BottomsFeb 2, 2023

Dear Christopher Hymes, we really apologize for not meeting your expectation. We are consistently making things better from our side. We have made several improvements in our customer service department. Your feedback was very helpful and we continue to use customers’ feedback to improve our service. Thank you.

Response from Tops and BottomsFeb 2, 2023

Dear Sarah, thanks for your valuable feedback. Due to a technical glitch, you had to face this issue; we sincerely apologize for this. We hope that next time we’ll meet your expectation. We have used your feedback to inform our technical team of improvements to our raffles.