Tommy's Express Car WashReviews of tommys-express.com

Not a real car wash, just a rinse and shine. BEWARE! Car wash failed to clean my car. Went to clean my SUV at the Tommy's car wash in Ballwin, MO 63011 on Manchester Rd. My car did not have heavy soil and dirt. Just normal clean needed and had some bugs on front bumper ,grill area and on mirror covers. Paid for the $14.00, one time wash. After going through the wash, check the car and found it barely cleaned the dirt and bugs off the front and mirrors. I did go back and report this to the attendant. He inspected the car and ran me through again. After the 2nd wash, not much of a change. My car was still dirty. At this point, I realized this brand wash is only going to provide me with a rinse. The soft cloths don't remove the dirt and bugs. I went down the road to the competitor, have if run through their wash one time and got it completely cleaned. I appreciated their attempt to clean my car. so give them a good mark of customer service. Their wash misleads.

Most of the car was quite clean, however, the back was not cleaned, especially near the bumper. The tires were not cleaned well either, and I paid more for that. Fore the price I paid, the wash wasn't worth it! I will stick with my regular car wash or wash myself!

Truly professionals made my car and its interior look as good as new highly recommend them!!

I went through the Tommys car wash on Plainfield in Grand Rapids on 3/15/23 and when I finished, there was smeared OIL all over my windows and paint. I told the attendant about it and he could see it all over my windows. He apologized and sent me through again. After the second wash it was WORSE. I left the facility and emailed the company and the Plainfield store and was told they would rewash my car, but could not refund my $10. I will NOT recommend Tommys car wash to any one and will never use them again to wash my car.

Tommy express just opened up in Stevens Point Wisconsin I took my 2022 Ford F150 that only has 4000 miles on it through its 1st car wash and when I left the car wash I did not look at my truck until I got home and then when I got home I noticed that a piece of the trim was tore off I called them and they told me that they are not responsible get a lawyer and see you in court and then they banned me from the premises and told me if I show up there again I will be arrested

Went through car wash back of car and wheels still dirty bought the ultimate package no better or worse than any automatic car wash just tried one time will go back to washing it myself

I am a Tommy’s unlimited customer and you need to be because you have to go through many times to get car clean. I will cancel after this month.

I normally don't write reviews but felt compelled to write this after Tommy's behavior recently with regards to the North Port High School Baseball promotion. As one of the sponsored businesses supporting the team Tommy's pledged that cardholders would receive 1 "Works" car wash a week for the one year period of the cards life. The card is valid through 2/28/23. I went recently for a wash and was denied. The excuse from the manager was supposedly people were violating the once a week rule. Tommy's had no system in place to verify card usage and has now decided to stop honoring a deal that they committed to, knowing full well there wasn't a verification/counting system in place when pledging their support to the team. I will not support a business that can't keep their commitments to a local community charity like Tommy's has done here.