TokeetReviews of tokeet.com

Unfortunately the tokeet in reality wasnt quite whatbthey market. Maybe they will get there one day but not yet. Not really suited to the real.needs of hosts or willong to listen to them

Great software, variable support, depend who you get

I find that the communication during connection to your system is very poor. Weher there are difficulties or mist understanding in the process with your organisation there is ansolutely no representation for assistance with connection. Your organisation in my opinion is one of those online service without customer service. You are so distance that one can only speak to a voice mail and sit for a return call which never comes. I like your calendar which I think is really good and I tried to connect to it a few times without any luck and no one to speak with for assistance. You could do better if there was a bit of customer service assistance. Regards Leonard

I've been using Tokeet as the main PMS for my serviced accommodation management business for close to one year now. What makes Tokeet stand out is the interface, it's fluid and well thought out. It feels like a dynamic app you can interact with visually as opposed to a static website. When a guest calls up we use inventory search to see what properties are available for their dates. The calendar screen is where we spend most of our time, our staff are each assigned different properties and have customise their calendars so they only see properties they are working on that day. You can drag booking dates onto the calendar with one click and typing an existing guests name auto suggests them and automatically fills out the booking. We can get a booking filled out in less than a minute. Rate Genie has automated 90% of our revenue management duties. It knows when significant events are taking place and the amount of customisation on offer is perfect for a management company dealing with lots of properties. What's important for us is the ability to override any of the algorithmic pricing with manual pricing for specific dates. The 2 mobile apps Tokeet and Rate Genie are a pleasure to use. I'm glad they decided to keep them as separate apps as revenue management is a separate job for us and something that we do on the road. Our cleaners use the Tokeet app with great effect and like the fact we have customised it to only show information that's relevant to them. We use owners center to give our clients a breakdown of the revenue at their properties. Each property or owner can have their own commission structure setup. This is important as we charge different rates depending on the size of the property managed. Signature and Automata have enabled us to fully automate tasks which previously required paying a virtual assistant. For us it's been a truly positive experience and we recommend Tokeet to any company that wants a serious tool that their staff will enjoy using. We've tried many different PMS's before finally settling with Tokeet. It's easy to setup and feels like it's been made by people who understand this business. 5 stars from us.

It's a real breath of fresh air dealing with a company that truly cares about your business and is willing to work and listen to you. Support is amazing, the leadership team is driven and provides the direction for this awesome company. It gives me great pleasure in recommending tokeet.

It took me a few months, but I finally found the perfect channel manager. Tokeet offers everything and more at the cheapest price I've seen for their features. They charge just a few dollars per property and don't take any money from your bookings. The user interface is nice and clean too, which is more than I can say for the other web-based managers I've seen.

Been working with Tokeet for all of 2018, and it has been pretty smooth. I haven't tried their website builder, but I do use their booking engine since I already have a website. Even though I only get about 5% direct bookings since I implemented it, that's 5% more that I don't pay fees on....which more than pays for Tokeet. Way more.

AirGMS originally sold me on the claim that they were better than Tokeet....wow. First of all, no. Their app is SLOW. Second of all, Tokeet's is WAY cheaper. If you have over 5 properties on AirGMS, you are paying so much money. Tokeet actually just takes a few dollars per property and they have more and better features...it's not really a contest, but Tokeet wins it.