sanjay D.
The operator was useless
The operator was useless. He should have managed the issue for me rather than it taking me so long. There were so long gaps in the chat.
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Tokeet (tokeet.com) has 267 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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sanjay D.
The operator was useless. He should have managed the issue for me rather than it taking me so long. There were so long gaps in the chat.
Tokeet U.
Great software, variable support, depend who you get
Response from TokeetAug 25, 2022
We have been building training documentation and exercises since 2019 with the goal of bringing all new and veteran support team members up to the same knowledge standards. This was probably a fair comment in 2020, but we'd like to think we've addressed this well. I advise readers to read more recent reviews.
Tokeet U.
I find that the communication during connection to your system is very poor. Weher there are difficulties or mist understanding in the process with your organisation there is ansolutely no representation for assistance with connection. Your organisation in my opinion is one of those online service without customer service. You are so distance that one can only speak to a voice mail and sit for a return call which never comes. I like your calendar which I think is really good and I tried to connect to it a few times without any luck and no one to speak with for assistance. You could do better if there was a bit of customer service assistance. Regards Leonard
Response from TokeetAug 25, 2022
Our customer support has always been e-mail and chat based so I don't know what voice mail you are referring to. We are staffed 24 hours a day and always reply quickly and our customers say effectively.