Eli
every time I need help with Tokeet
every time I need help with Tokeet, there someone on the live chat to help.
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Tokeet (tokeet.com) has 267 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Eli
every time I need help with Tokeet, there someone on the live chat to help.
Justus S.
Tokeet is a pretty good system overall. Based on the research I've done, it's the best bang for your buck in terms of all the functionality you get for your subscription. For example, for $40 a month I get: channel manager, digital document hosting/signing, a basic website with built in payment portal, automation tools, and a pricing tool. That being said, the major con to all this is that the system is not very intuitive at all. You will have to put in a lot of effort to get everything synced and working correctly. You will have to spend a good bit of time having chat room conversations where they won't respond to you for an hour plus a lot of the time. And this is coming from an IT professional, so this isn't just a technically inept person ranting. Also I don't really think their pricing tool "RateGenie" has much in the way of stats for forecasting my rates. The suggested rates look very basic like what you'd get from the built-in AirBNB tool. RateGenie also lacks much of the customization options of competing tools. So I've stuck with PriceLabs for my pricing which is a shame as it would've been nice to trim the extra pricing tool cost. This may boggle the mind, but there are literally no standard 'check in the box' alert settings in the account options for this tool. You have to literally create 'Triggers' in the Automation portion of the tool like a software admin just to get basic push notifications or emails. So if you think you're up to the challenge, you'll get a lot of functionality for your sub cost, but be ready to roll up your sleeves. Suggestions for the Tokeet devs: -For goodness sake please get an API for Homeaway -Put some kind of message labels and color coding in the alerts and messages so we can can quickly know which channel it was generated from instead of it all being in one giant pile. -Please fix how your AirBNB api keeps pulling invalid guest email addresses into the reservations. -Stop making excuses and get these basic customer needs addressed, asap, before you get surpassed.
elparaisopmmx
Tokeet has been a great tool to help manage my vacation rental.
Tokeet U.
The tokeet's agents are friendly and helpfully
Tokeet U.
It took us a while to choose our channel manager for our small (but growing Serviced Accommodation business). We have 9 properties now and using the Tokeet software is easy and excellent value for money. The help team are always on hand (we found their live chat facility really useful). The Tokeet add-ons (like RateGenie and Automater) have meant we could add those in as we scaled our business.....keeping expenses as low as possible whilst we became more established.
Tokeet U.
very simple to use, fantastic!
Tokeet U.
Very practical short term management software
Tokeet U.
Had to find another. After one good year, they just stopped answering or solving any problems. We just ceased to exist.
Response from TokeetAug 25, 2022
We have the industry's only 24 hour live customer report and answer all requests within seven minutes or less, as measured by Intercom calculating a monthly average. This review doesn't reflect reality.