ToddlekindTK is driven by a belief that childhood should be cherished and playtime should be fun - without having to compromise on interior design.
Toddlekind (toddlekind.com) has 256 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Rachael
Toddlekind offer excellent customer service. Jes, a member of the team, proactively contacted me to provide updates on the delivery of my order and was prompt in reverting to me. Thank you again!
Response from ToddlekindSep 30, 2025
Thank you so much for your kind words! We hope you enjoy your new playmat and thank you for choosing to support our family owned business!
customer
Do not buy, see my pictures. These mats peel after a couple of months of gentle use and cleaning them only with a damp cloth. Customer service offered to send me a replacement of the affected tiles but my pattern is out of stock so I would have to wait a month for them to ship them. No, thank you, I wouldn’t want my baby picking on the peeling tiles…Overall, not a good quality playmat. If looking for playmats, buy from the House of Noa, Totter + Tumble, Toki, so many more high quality options out there.
Response from ToddlekindSep 22, 2025
Hi Bettsy, thank you for sharing your experience. We’re sorry that the mat did not meet your expectations and that the warranty process felt frustrating. Our intention was to provide you with replacement tiles in your original pattern, but unfortunately these were temporarily out of stock. We recognize how disappointing this was and are reviewing both our quality control and customer service processes to prevent similar situations.
Megan
Expensive product and edges peel within six months. My warranty only lasted for a year so I couldn’t get it replaced by the time I contacted the company about it, but generally not worth a £100 if after just a few months your need a new one! It looks quite bad in my house now to the point I soon will need to throw it away. It’s been less than two years of ownership. I wish I would have gone with the competitors because although other mats are more expensive they are very long lasting- years! I’d avoid these.
Response from ToddlekindSep 17, 2025
Hi Megan, thank you for sharing your feedback with us. We’re truly sorry to hear that your mat hasn’t met your expectations. We never want our customers to feel disappointed with their purchase. We value your input and will be passing this along as we’re always working on ways to improve. If you’d like to chat further, please reach out to us directly at [email protected]. Our team is here to listen and help wherever we can.
Lilly
Exceptional customer service ! Jes helped me exchange my order for a different color. They were very responsive to my emails. Great experience. Love the product as well.
Response from ToddlekindSep 12, 2025
Hi Lilly, thank you so much for your feedback! We hope you enjoy your new playmat!
Maryna M.
Unfortunately mat arrived with uneven color and partially puzzles were not matching. However, customer service was very friendly and helped to arrange free return quickly and smoothly. I will consider buy another design.
Response from ToddlekindSep 8, 2025
Hi Maryna, thank you so much for the feedback and I'm happy to hear we were able to make it right. I hope you enjoy your new playmat!
Simona M.
I bought the normal mat, perfect for babys and for yoga. It came with a couple of tiny tiny scratches and I asked for a partial refund, customer service was quick and gentle understanding the problem and helping me. Great experience!
Response from ToddlekindSep 5, 2025
Thank you so much for the positive feefback! We hope you enjoy your new playmat!
Tima
Amazing very helpful prompt service
Response from ToddlekindAug 26, 2025
Thank you so much for your kind words! We hope you enjoy your playmat!
Marieke
Our experience with Toddlekind has been really great! We had one of their playmats at home for less than two months when 2/3 of the tiles began to peel at the edges. I then emailed the company with the complaint and received a response the very next day. Shortly after, a solution was provided: we received 3 new tiles. The service was fast and excellent! We will definitely recommend Toddlekind to others!
Response from ToddlekindAug 19, 2025
Thank you so much for your kind words and we're happy to hear we were able to resolve this quickly! We hope you enjoy your playmat for many years to come!
