Minaal
Mat peels, but finally did get a refund
Mats edges pealed despite proper use. They say have a warranty.. told us had sent us replacement.. months later not arrived.. but ceo finally did help and gave us a refund .
Response from ToddlekindFeb 18, 2026
Hello Minaal, Thank you for sharing your feedback. We understand your concern regarding the delay with your warranty replacement and appreciate the opportunity to address this. A replacement was arranged following your claim, however delivery has not completed as expected. We have been reviewing the shipment status and are continuing to work directly with you to bring this matter to a resolution as quickly as possible. Please respond to our most recent message so we can finalise next steps without further delay. Our priority is to ensure an appropriate outcome for you. Kind regards, Toddlekind