T-MobileReviews of tmobile.com

It’s the worst network communication company there is. I tried MintMobile, and mint worked completely fine until I switched back to T-Mobile. Before Sprint was part of T-Mobile, it worked perfectly. Never, ever go with T-Mobile. With 4 bars and 5 g on, on my iPhone 13 I get 6.02Mbps download and 15.5 Mbps upload. Dmitry. Thumbs down!!

Waardeloos bedrijf. Sturen alleen berichten waar je niet op kan reageren ( no reply ). Telefoneren is een ramp, je krijgt dan te maken met mensen die een A nog niet van een B kunnen onderscheiden. Ik ontving ongevraagd een doos met T-mobile -Thuis spullen. Die doos heb ik teruggestuurd, maar T-mobile blijft mij maar lastigvallen met een rekening van 165 euro. Vandaag kreeg ik een ( no reply ) mail, waarin werd medegedeeld dat mijn Thuis-account, die ik dus nooit gehad heb, is geblokkeerd en dat de deurwaarder wordt ingeschakeld. Overigens zijn de medewerkers totaal respectloos met dat eeuwige gejij en gejou.

My parents were charged $6/min several times a day for voicemail retrieval. The first time this happened, they credited only 50% of the charges and told me to turn off data roaming so it wouldnt happen again, which i did. Then it happened again - $300 this time! They could not explain to me how this happened and kept blaming my father. I switched them to consumer cellular and that rep shared that it is from visible voice mail. If T-Mobile had said this the first time it happened it could have been avoided. I spoke with 4 different T-Mobile reps-no one knew of this. One hinted that might be it,,, but didn’t really know. Instead they take advantage of the elderly.

van tele2 ADSL naar glasvezel T-Mobile reeds jaren bij tele2 ADSL internet, overstappen min of meer verplicht door aandringen glasvezel, koperen leiding gaat weg dus keuze kabel Ziggo of glasvezel. T Mobile is goedkoper dan KPN en via Tele2 de aanbeveling. helaas gaat er nog al wat fout. ik ben zeer tolerant maar nu toch de grens bereikt. van af dag 1 monteurs over de vloer gehad van T-Mobile Guidion tot KPN, monteur 6 geweest, monteur 7 is in aantocht en telkens de dag vrij nemen voor de monteur. spreken een tijd af maar komen soms 2 uur later en gaan ook weer weg zonder dat internet werkt, weer bellen met T-Mobile en weer lange wachttijden en irritatie. Eindelijk iemand aan de telefoon, verhaal verteld maar nog geen oplossing.

On October 24th 2022 I went into T Mobile stone st at 9512 Dorchester rd St Summerviller SC Spoke to Devon about a promotion I traded my Samsung flip 3 in and was told I would get $800.00 for it . I was trading it in on a Samsung Fold z4 it was $1800.00 so I paid $810.44 I went to the store to get what i was told that should have been a credit for $800.00 and I have never received my credit. I was told they would expedite it to give it 72 hrs. I waited 3 weeks nothing happened. So i called T mobile they told me the same thing! Over and over.. To now three months still nothing has been done! T-Mobile Has spoken to Devon he told them Yes it was a promotion and I am owed the $800.00 and still nothing. It isn't a hard if just give me what i was told

If you want to avoid lies, headaches, and false promises, stay away from T-Mobile. You'll need to take a week's vacation to call their support as they keep you on the phone forever with no care about customers' time. They make it very easy to get into a transaction with them, but, extremely hard to get out of it. We signed up to their "month-to-month" service for their 5G Wifi router. The sales rep told us that it provides both wireless and wired (wired LAN) connection. The wired connection is the only thing we needed as we have desktop computers. The device did not work from day 1. It took over an hour for me to be on the phone with their rep who would ask the same questions over and over. It was very hard to understand the billing support. No one has that kind of time to waste; especially, at a business. After this traumatic experience, we are driven to change our cell phone service provider.

Tmobile for a few years, everything was ok until one month ago. A few weeks ago tried to logon to Tmobile. Got a strange message. I called Tmobile, and found out one of my numbers was being PORTED without my permission. I did not request the porting, the process is that I should get a text to confirm porting. My pin is required to port, impossible to know. NO TEXT for porting confirmation. Inside job theft of my cell number. The result of this illegal porting was that they BLOCKED porting on my account about three weeks ago. Today I try to login to Tmobile. It logged in, then froze up and i could not login again. Called Tmobile. Again someone requested a port out of my cell number. This time they were more honest. 1. If my account is LOCKED for porting. How can T-mobile be porting my cell number without my permission? 2. Why did the porting process not contact me by phone or text?. That's the process. The port request was a few days ago, Not my request. 3. The illegal porter needs my pin to port. I changed the pin recently and its stored in my passwd manager. No one knows my pin? So how is porting activated ? CONCLUSION: Tmobile is corrupt from within, inside job, corrupt employee. Porting requests not done by me, no notifications, impossible my porting was blocked and NO ONE has my pin. Someone wants my phone for 2FA to access my accounts. They are paying T-mobile employees to thief my cell number. No other conclusion is valid. UPDATE: I went thu several levels of tmobile, regular customer service, porting department, passed to legal department and then supervisor. At all levels Tmobile will NOT accept an reposibility for failures in the process. They refuse to give me any informantion about who is trying to port my number and they refuse to do an investigation. This is FRAUD. Two times my number has been ported without my persmission, impossible without insider corruption. They lie and lie to protect both thier own employees and the company. How can i trust Tmobile after this. A complete failure of due process. I files a complaint with the FCC. Google consumer complaints FCC and select telephone. I suggest others do the same. This needs to be fixed ASAP. ILLEGAL porting of phone is all about getting two step codes to access and THEFT of your bank accounts etc. Its big business and employees are cashing in paid by hackers. Telcos are covering up this porting theft.

I tried to switch to T-Mobile on the 19th of Dec it got placed then cancelled by T-Mobile with not even 10 min my credit card got charged and I asked for a refund and got only lies and no refund it will be 7 days mon and got told only lies