TingfireReviews of tingfire.com

After receiving a notification of possible electric fire I was able to investigate and follow up with the fire team at Ting. Most helpful with directions continued monitoring

I received a Ting sensor through my insurance provider, State Farm, and it recently proved to be a lifesaver. The Ting team contacted me after detecting a hazardous electrical issue at my residence. Everything in my home seemed to be functioning perfectly, so I was completely unaware of any danger. The team went above and beyond to help diagnose the issue. When the electrician arrived, they discovered loose ground and neutral wires in my main electrical panel that posed an immediate fire hazard. Ting even offered to cover the electrician's repair costs. I am incredibly grateful to the Ting team, their proactive service truly saved my home and protected my family.

Working with the Team from Ting was truly a great experience. We acquired Ting through State Farm Insurance after we were dropped by our previous provider after a small claim. The device and app were easy to install. Once installed, the peace of mind knowing that something was monitoring the houses electrical system, was just one more thing that we didn’t have to worry about. Then, one day while I was at work, I was notified by the Ting team that there was a potential problem and that the system had picked up arcing events. I worked with the Ting team over the next several days turning breakers off and turning them back on until we finally found the problem circuit! The Ting team was very knowledgeable and methodical about the process and was in constant contact throughout the whole process, which is comforting when going through something like this. Needless to say that this little device and the team behind it, protected my family from what could have been potentially catastrophic consequences! I cannot thank the Ting team enough for their dedication to resolve this issue. Sincerely Mark!

Ting detected a hazard of which I was unaware and contacted me. Over the course of a week, with almost daily calls, Pierce patiently had me unplug and re-plug items while he stayed on the phone, until eventually he narrowed down the problem to a lamp - an easy fix, as I donated the lamp to my trashcan. I am very grateful to all of you!

The Ting safety experts were very patient with me in explaining and isolating the fire hazard to a single breaker. They also sent a very knowledgeable electrician to my home and worked with him to resolve the problem. Thank you very much.

We were experiencing flickering lights and strange power surges. We were going to reach out to the power company, but before we could do that, Ting called to let us know that they were seeing “chaotic electrical activity” in our home. The agent walked me through step by step (over the phone) to determine the severity of the situation. After a thorough inspection was certain the problem was outside the home and gave me the exact language to use when speaking to the power company. The power company came out right away and fixed the problem, but out of an abundance of caution, they continued to monitor for 24 hours. It was a fantastic experience and I feel very confident in the extra level of protection. Our insurance company (Nationwide) provided the monitor.

We received the Ting notification of a possible fire hazard. Working with the Ting team, we determined I had a faulty outlet. I was impressed with the level of triage that went into the finding of the issue. Robert, my case manager, was very knowledgeable and walked me through, step by step. Once it was determined to be a faulty outlet, I replaced the outlet and the Ting team monitored for electrical arc, for 24 hours. I was back in touch with Robert and all looked good. I was also impressed with the communication (phone call, text and email). Great experience working with Robert and the entire Ting team.

We haven't had our Ting for very long, maybe a couple of months and we got a fire hazard warning one afternoon (if you don't think that gets your attention you would be mistaken). It warned of a potentially hazardous arcing somewhere in the house. We connected with Cameron at Ting that same day and he walked us through eliminating the potential issues until we zeroed in on the culprit - an old night light that we kept plugged in in the kitchen to help us see when we took the dogs out at night. Once we had unplugged that light we had no other hazards. I guess the whole point is we'd never had any idea that night light was a hazard without Ting. Cameron was extremely patient and we never felt rushed or that he was not as concerned and motivated to find the cause as we were. I don't like to think of what Ting might have prevented, but I'm sure glad we have it. Thanks Ting!